Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times at the drive-thru, often exceeding 20 minutes, with many leaving without placing an order.
Staff Attitude
Numerous reviews highlighted rude and indifferent behavior from staff, contributing to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly prepared food.
Cleanliness
The restaurant was frequently described as dirty and poorly maintained, with reports of garbage and unsanitary conditions.
Management Issues
Reviews indicated a lack of effective management, with staff appearing overwhelmed and uncoordinated, leading to further service delays.
JE
Jordan Elliott
2 days ago
1.0
Brought my son here to get him a sundae at like 9:45pm Friday night. The drive thru attendant proceeded to tell me they were out of ALL of their ice creams, AND they were all out of frozen Fanta. She was extremely rude about it as well. I guarantee they just shut the machines down for the night. Lazy.
FP
Frank Palmisano
Nov 14, 2025
1.0
It’s been sitting in the drive-through probably 20 to 25 minutes now with no movement after ordering, which also took forever
HL
Hailey Luelloff
Nov 13, 2025
1.0
I unfortunately had a terrible experience at the local McDonald's. My fiance and I went waiting in the drive through for a good while and when we finally had someone talking to us. I had asked if we could place our 2 separate mobile orders and the lady just took my fiances we had thought she might have missed the other order or was busy but when we go to the window she gave us the worst attitude and told us to go around again. I canceled my order and left.
PG
Prime 4 Games
Oct 31, 2025
1.0
Just don't go here. They are incapable of working
KS
Kimberly Shepherd-Palacios
Oct 19, 2025
3.0
Not sure why but we waited to order at the drive through window for over 10 minutes.This is always the longest drive thru ever when getting mcdonald's