McDonald's

3.0
1687 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
560 Harry L Dr, Johnson City, NY
13790, United States

Hours

Reviews

3.0
1,687 reviews
5 stars
420
4 stars
304
3 stars
334
2 stars
177
1 star
452

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times at the drive-thru, often exceeding 20 minutes, with many leaving without placing an order.

Staff Attitude

Numerous reviews highlighted rude and indifferent behavior from staff, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or poorly prepared food.

Cleanliness

The restaurant was frequently described as dirty and poorly maintained, with reports of garbage and unsanitary conditions.

Management Issues

Reviews indicated a lack of effective management, with staff appearing overwhelmed and uncoordinated, leading to further service delays.
  • JE
    Jordan Elliott
    2 days ago
    1.0
    Brought my son here to get him a sundae at like 9:45pm Friday night. The drive thru attendant proceeded to tell me they were out of ALL of their ice creams, AND they were all out of frozen Fanta. She was extremely rude about it as well. I guarantee they just shut the machines down for the night. Lazy.
  • FP
    Frank Palmisano
    Nov 14, 2025
    1.0
    It’s been sitting in the drive-through probably 20 to 25 minutes now with no movement after ordering, which also took forever
  • HL
    Hailey Luelloff
    Nov 13, 2025
    1.0
    I unfortunately had a terrible experience at the local McDonald's. My fiance and I went waiting in the drive through for a good while and when we finally had someone talking to us. I had asked if we could place our 2 separate mobile orders and the lady just took my fiances we had thought she might have missed the other order or was busy but when we go to the window she gave us the worst attitude and told us to go around again. I canceled my order and left.
  • PG
    Prime 4 Games
    Oct 31, 2025
    1.0
    Just don't go here. They are incapable of working
  • KS
    Kimberly Shepherd-Palacios
    Oct 19, 2025
    3.0
    Not sure why but we waited to order at the drive through window for over 10 minutes.This is always the longest drive thru ever when getting mcdonald's

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Johnson City, NY?

McDonald's in Johnson City is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:00 AM to 10:30 PM.