Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely long wait times at the drive-thru, often exceeding 20-30 minutes, with many leaving without placing an order.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to significant customer dissatisfaction.
Staff Attitude
Feedback indicated a lack of professionalism and rudeness from staff, with several customers noting negative interactions and poor customer service.
Cleanliness
The restaurant was frequently described as dirty and poorly maintained, with reports of unsanitary conditions in the dining area and restrooms.
JT
Jason Tran
Feb 21, 2026
1.0
How do you take 10 to 15 mins to give me my food, give me attitude, and still make my order wrong. The lack of professionalism and effort is beyond me.
CW
Colleen Wood
Feb 21, 2026
1.0
The bathrooms have NO toilet paper, they haven’t been cleaned in a very long time, garbage is littered all over the floor, the hand dryer in the women’s bathroom did NOT work. Are you serious? What the hell is going on? We will NOT be back.
PS
Pritbir Singh
Feb 16, 2026
1.0
We just went to this location.
This is horrible fr u guys just letting u know that there service is kind aa ridiculous. Dont even think about this place fr food
We asked a lady fr coffee she said we dont have any unless you want to wait fr other hour.
AA
Andrej Andrej
Jan 28, 2026
1.0
This store consistently has the longest wait times out of any in the area, including the one directly across from the main hospital. I have only been to this location three total times and each time I spent a minimum of 10 minutes at the drive-through window, waiting for somebody to help, regardless of how many cars are parked out front or ahead of me in line.
AP
Alysen Parsons
Jan 21, 2026
1.0
Service was incredible slow. Today I waited in the drive thru for 25 minutes (10-15 minutes of that time I was waiting at the speaker for them to take the order). I ordered a #2 Big Mac and a hamburger. When I arrived at the window they said I would have to pull into a spot to wait for my order. I did not order anything made to order. When I received the order the fries were cold and stale.
Is there a mobile app for ordering McDonald's food?
Yes, you can order via the McDonald's App available on iOS and Android, or use their online ordering URLs.
What kind of services are provided at McDonald's Johnson City?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Oakdale Wine & Liquor for shopping, Luxe Nails for beauty services, and Food & Fire, a barbecue restaurant for dining options.
Are there hotels near McDonald's in Johnson City for travelers?
Yes, nearby hotels include SureStay Plus by Best Western, La Quinta Inn, Comfort Inn and Suites, Baymont by Wyndham, and Best Western of Johnson City.
What coffee and snack spots are close to McDonald's?
Dunkin' for coffee and bakery items, and Chocolates by Leopold for candy and chocolates are nearby options.
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