McDonald's

3.0
1699 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
560 Harry L Dr, Johnson City, NY
13790, United States

Hours

Reviews

3.0
1,699 reviews
5 stars
423
4 stars
304
3 stars
334
2 stars
179
1 star
459

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times at both the drive-thru and counter, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Numerous customers experienced rude or indifferent service from staff, contributing to overall dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty and poorly maintained, with reports of garbage and unsanitary conditions.

Food Quality

While some customers mentioned that food was good when hot, many others complained about cold, stale, or poorly prepared items.
  • TB
    Timothy Brown
    Jan 4, 2026
    1.0
    You don't fool the customers by dealing with the drive thru line by just having everyone pull into a spot and wait kinda eliminates the point of a drive thru
  • AW
    Arianna Wheaton
    Jan 4, 2026
    1.0
    Literally stood in line for 20 minutes and everyone was just at stand still…. Ended up pulling out of the line to go somewhere else. This is supposed to be fast food.
  • IM
    Isa Mak
    Jan 3, 2026
    1.0
    For being a fast food restaurant, it is the SLOWEST one. Always have to wait 5 min just for them to take my order, then wait another 10 minutes for the food. This happens every time
  • HO
    Hayden Oliver
    Dec 23, 2025
    1.0
    literally most aweful place ever can’t even make their food right i ordered 3 burgers and only got the burger nothing on it terrible do better!!
  • DE
    Dave Enty
    Dec 13, 2025
    2.0
    To start off when we ordered from the kiosk we were instructed to take a number and input it so when our order was ready they would bring it to our table. Wrong. Fifteen minutes after placing our order I was lucky to hear our number called. Once back at the table we notice realized we were missing three items from the happy meal. The drink, apple slices and the sauce for the nuggets. I ordered a Big Mac with no pickle which had pickle on it. Happy meal fries were cold along with the nuggets. Big mac was also a disappointment. Not hot and bun not fresh.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Johnson City, NY?

McDonald's in Johnson City is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:00 AM to 10:30 PM.