McDonald's

3.2
1578 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
339 Main St, Johnson City, NY
13790, United States

Hours

Reviews

3.2
1,578 reviews
5 stars
481
4 stars
285
3 stars
273
2 stars
147
1 star
392

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative experience.

Wait Times

Many reviews highlighted excessively long wait times, often exceeding 20-30 minutes, both in the drive-thru and for mobile orders.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning issues such as incorrect orders, cold food, and unsanitary conditions.

Staff Training

There were complaints about poorly trained staff, leading to mistakes in orders and a lack of customer service.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that food was sometimes served quickly and hot.
  • AS
    Ahmad Saleh
    3 days ago
    1.0
    Worst McDonald’s ever the meat was not don and food was so nasty no one wearing cloves
  • MM
    Maysara Mousa
    3 days ago
    1.0
    Very bad service I definitely not recommend any one to try it and they don’t wear cloves so nasty I found hair on my burger and they denied that
  • TJ
    Tam Jam
    Dec 26, 2025
    5.0
    My fries were super hot and gooey. I must say this was a great day to receive fries like that so I was happy. I will try and swing by today to see if I am still lucky enough to get that same treatment🤣
  • JG
    Jared Geist
    Dec 24, 2025
    1.0
    Went through the drive through guy who was taking my order was so rude was yelling at me because I didn’t understand what one of the meals was then asked him if I had ordered something he told me to look at the screen horrible service. I will not be back pretty sad when your 6 year old kids say that guy was rude
  • MB
    Marie Antoinette Brassington
    Dec 21, 2025
    3.0
    Instead of bringing it to the table even tho there was no one there she yelled our table number.. very unprofessional.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Johnson City, NY?

McDonald's in Johnson City, NY is open 24 hours every day of the week.

Does this McDonald's location offer delivery and pickup services?

Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.