Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Johnson City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty restrooms and a messy dining area.
Staff Attitude
Several customers noted unprofessional behavior and rudeness from staff, impacting their overall experience.
Product Quality
Inconsistencies in food and drink quality were mentioned, with complaints about stale donuts and poorly made coffee.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
CZ
Caleb Zuk
Feb 15, 2026
1.0
Is this the one Dunkin in the county who doesn’t close at 8? Or is their speaker broken? Because every single time I’ve tried to come after 6, I get ignored. This has happened more than 3 times. The management allowing this should not be in management since they just stop taking customers whenever they feel like it. Not even a note or a simple “hi sorry we closed early” is ridiculous.
TJ
Tam Jam
Dec 26, 2025
4.0
Coffee was made really good but they dont listen whenit cones to a sandwich. I said can I have a sausage, egg and cheese on a bagel? Can u please melt the cheese on the sandwich and add cream cheese as well. The cheese wa melted but no cc, so I took it back. Then they made it again, no melted cheese but had the cc. Yk what I guess I cant have it all but cmon Dunkin, if everyine thrives off Dunkin, let's get my sandwich right🫠
11
1983spikes
Dec 24, 2025
5.0
Very nice beautiful girl complimented my puppy and worked very hard to make orders and very professional I would go back any time and recommend to everyone
ZS
Zainab Sheikh
Dec 21, 2025
5.0
Just leaving a quick review here for Bri. She is one of the kindest, most joyous, and wonderful employees here. Her energy is truly irreplaceable, and she always welcomes me with a smile at the drive-thru! She makes sure my order is complete and even goes out of her way to make sure she’s pronouncing my name correctly. Thank you for everything, Bri! :) Wishing you all the best.
BB
Bully Boy77
Nov 7, 2025
1.0
I have NEVER had a good experience at a Dunkin. Not one. I'll pick this one to leave my review for them all. There are about 5 or 6 close to me. Not one was a good experience. McD, BK, and even Taco Bell aren't perfect but they don't mess up EVERY SINGLE TIME like Dunkin has. I just despise this company.
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