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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(305 reviews)

Business Details

120 Baldwin St, Johnson City, NY
13790, United States
(607) 729-7900
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Johnson City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
120 Baldwin St, Johnson City, NY
13790, United States

Hours

Reviews

3.8
305 reviews
5 stars
152
4 stars
61
3 stars
23
2 stars
16
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and frequent order mistakes.

Staff Attitude

Numerous reviews highlighted unprofessional and rude behavior from staff members.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, including cold items and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised the quality of coffee and donuts, as well as friendly staff on certain occasions.
  • SM
    Steven McKenna
    6 days ago
    1.0
    I was robbed of a dollar because I said thank you to the guy trying to re make my sandwich. I asked the guy to please make a sausage one and possibl cook it longer. As he was walking away I said thank you. Apparently he doesn't speak English when the clerk informed me of this he also said he needs to be spoken to a certain way. I said to the clerk I said thank you when I asked what else could I have done. He told me I'm getting a refund. As I was waiting he continued to speak to me and when I responde did he said he was done. It quickly became a name calling match he then only returned 4.09 on a 5.39 sandwich he I listed that's all I paid I showed him the receipt he said to call corporate for my dollar. Then when I call the 800 number it answers says a greeting then disconnects. Dunki s really struggling if they need my dollar thirty so bad
  • TS
    Tony Snyder
    Feb 12, 2026
    1.0
    Didn't even get acknowledged for 10 minutes as I sat at the speaker with one car in front of me, told me they were out of iced coffee because she didn't make it. I've never had a positive experience at this location.
  • KS
    Kathleen Schilling
    Jan 16, 2026
    5.0
    Great doughnuts coffee better than Starbucks. ! Great service!
  • PV
    Paul Vakharia (Paul V)
    Dec 20, 2025
    4.0
    Ordered thru drive thru as visiting nearby area and stopped in to order special package order $6.99 which came with bagel with eggs and cheese sandwich, small potatoes fries and medium coffee or drink. Preparer made an error but clerk taking order realized that and ask us to wait as order was fixed .. great job
  • JK
    jenna knapp
    Oct 18, 2025
    4.0
    Great customer service

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' at 120 Baldwin St, Johnson City, NY?

Dunkin' at 120 Baldwin St is open from 5:00 AM to 8:00 PM Monday, Tuesday, Wednesday, Friday, Saturday, and Sunday, and until 7:00 PM on Thursday.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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