Dunkin'

3.8
296 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Johnson City, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
120 Baldwin St, Johnson City, NY
13790, United States

Hours

Reviews

3.8
296 reviews
5 stars
149
4 stars
57
3 stars
23
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items and incorrect orders.

Staffing Issues

Numerous customers noted that the location is often understaffed, leading to delays and poor service.

Positive Experiences

Despite the negative feedback, some customers praised the coffee and donuts, as well as friendly staff on certain occasions.

Cleanliness and Environment

The store was described as clean and conveniently located, but some customers expressed concerns about staff hygiene.
  • JK
    jenna knapp
    Oct 18, 2025
    4.0
    Great customer service
  • TT
    T
    Oct 4, 2025
    1.0
    There only one person here in the afternoon give them another worker had to wait 30 min for a drink bro
  • GM
    Grace Maddox
    Sep 28, 2025
    1.0
    always an issue
  • RH
    riadh hezam
    Sep 21, 2025
    1.0
    Worst place
  • KH
    Katlynn Hayes
    Aug 22, 2025
    1.0
    I wish I could give this place a 0 do not go here. I ordered food waited for over 10 min in the drive thru for my omelet bites to be ice cold and my wake up wrap was supposed to have maple bacon they used regular and it was so over cooked i couldn't eat it. The staff was screaming and arguing inside and I could hear them swearing at eachother from outside.

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' at 120 Baldwin St, Johnson City, NY?

Dunkin' at 120 Baldwin St is open from 5:00 AM to 8:00 PM Monday, Tuesday, Wednesday, Friday, Saturday, and Sunday, and until 7:00 PM on Thursday.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.