Dave & Buster's Johnson City, NY

3.9
265 reviews

Business Details

405 Reynolds Road, Johnson City, NY
13790, United States
(607) 251-3800
https://www.daveandbusters.com/us/en/about/locations/johnson-city

About

RestaurantArcadeBar
You know what Johnson City needs? It needs more winning. More Arcade first dates with virtual reality zombie kills. More Strawberry Watermelon Margarita cocktails at happy hour with coworkers. More touchdown dances on absurdly large TV screens every gameday. More of the kind of wins you’ll find at Dave & Buster’s Johnson City.

Location

Dave & Buster's Johnson City, NY
405 Reynolds Road, Johnson City, NY
13790, United States

Hours

Reviews

3.9
265 reviews
5 stars
145
4 stars
38
3 stars
29
2 stars
20
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and drinks, as well as disorganized service.

Food Quality

Many reviews criticized the food for being cold, poorly prepared, or lacking in quality, with some items being unavailable.

Fun Atmosphere

Despite the service and food issues, many customers enjoyed the arcade games and overall fun environment.

Staff Performance

While some staff members received praise for their attentiveness and friendliness, others were noted for being unresponsive or disorganized.

Loud Environment

Several customers mentioned that the noise level was excessively high, making it difficult to converse.
  • AG
    Andrew Goetzmann
    1 day ago
    1.0
    Unable to try. Not friendly to diabetics/prediabetics. Does not carry any Zero products and manager refused to let me bring in my own. Wanted to try, too bad.
  • DM
    dave meade
    6 days ago
    2.0
    We're in on my lunch hour February. The fifth, they had one person running the bar and waiting on tables. I sat there for 15 minutes without anyone acknowledging me. Or the people at the bar walked around could not find a manager as I was leaving one came out.And said they had people sick. At this point I didn't even bother eating. Because it'd be longer than my hour lunch.
  • IP
    Isabel polanco
    Jan 21, 2026
    3.0
    This was my 2nd time at this location, and I don't why I decided to order food here again... Probably because I was starving. The main reason I went was to play the arcades with my fiance, but got some food first. I ordered the wings and asked for well done, but did not get them well done. There was so much loose fat and very little actual meat on the wings, I was unable to truly enjoy it. For dessert, I had the brownie ice cream melt, and I feel like it could be better. The brownies are dry and then a lump of ice cream on top. At least get creative and throw some chocolate syrup around. Its hard to get a server's attention, and its not because it was packed that day, there were prob about 8 people altogether. I will NOT be eating here again, but will come back to play of course! The games are so much fun!
  • WB
    Wesley Basa
    Jan 12, 2026
    2.0
    Every time we go here the place is a joke staff cannot figure out how to put tables together to accommodate our party then we ordered drinks which came in groups of five took about 40 minutes for us to get all of our drinks as far as the food it's cheap deep-fried and microwave food for crazy prices we ordered at the same time we got our drinks it took well over an hour to get all of our food because they would bring out two or three plates and they had no clue of who got what or where it should go they would just walk around saying burger Burger who got a burger they ended up leaving a bunch of free food at our table cuz they didn't know where it went and it was not even busy more than half of the tables were empty when asking a question about anything the staff would disappear for approximately 30 minutes at a time and when they came back most of the time they didn't have an answer several of the games we're not working when we brought it up to staff they just kind of shrugged and walked off most of the food was quite sloppy and my wife's Burger was raw
  • JC
    Johnna Coryell
    Jan 6, 2026
    1.0
    First and foremost, I would not suggest this business for my worst enemy🤦🏻‍♀️ There were a multitude of issues with our visit and it seemed like management could not care less. (With that being said the waitress/waiters were FABULOUS and cared greatly, and did an excellent job diffusing issues) Attended a birthday party event for my nephew here on 1/4/26. NEVER & I mean NEVER throw an event through Dave & Busters. & if you do READ THE FINE PRINT OF YOUR “CONTRACT”. The party host spent upwards of $600 (for the event ONLY, not extras they had to add on as well), and it included: •2hr event •12 $25 play cards for the kids (paid an extra $60 for unlimited play) •Two plates of flatbread “pizza”(this was 12 regular size square pizza slices cut in half) •A plate of fries • 12 thin sliced watermelon slices(that tasted like onion) •Two pitchers of soda This food was meant to serve 12 people😳 The receipt showed food portion of the event was around $300, SHAME on this establishment for serving 1/10 of the value you are charging people. They also tried to add an 18% gratuity for just having an “event” (we tip GOOD and DIRECTLY making sure the person that did the work and cared for our party received what they deserve and the cruddy company doesn’t) & a $75 “other” charge that could not be explained what it was for.. The contract was confusing and misleading, host checked and checked and the total of the party was to be around $400, not $600. Luckily the man that closed out our party was understanding and agreed that it was ridiculous to charge that amount for such shit services and discounted some. It would be more cost effective to do the eat and play combo, or buy the cards and food separate. Don’t throw an event because you don’t get a good value for your buck and have to deal with unnecessary fees. Other issues with our visit: Many items from the menu were not available, as they stated “the truck hasn’t delivered” but had the same problem the prior day as well according to the staff working there. I don’t mean one of two items, I mean ALL appetizers, topping for nachos/pizza such as CHICKEN, and even certain drinks because “mixes weren’t delivered” either. Some items they wanted to do up charges for substitutions, which isn’t right when you don’t have any other options..🤦🏻‍♀️ It became a sad joke that every time the waitress returned to the table she would say “I wish I were making this up but we are also out of” such and such..😂 She was in good spirits and very apologetic and honestly the best part of our experience! After many substitutions, we got food and drinks, but the waits were long & weird and we received wrong items, stale beer, wrong drinks, or adult drinks that had very little/no alcohol that should have.. After asking for many corrections and right items the party of 20+ gave it up and many left. Many spent $40-$100 each, on top of what was spent for the party and we all gave them a true try, but this establishment is just not up to par with even the most basic expectations.. The environment is very sports oriented and they have many games available and very large screens. Large bar area, but the draft beers are stale! go with bottles/cans. and mixed drinks are weak. drinks are also pricey, it was $9 for a twisted tea, $12-$16 for mixed drinks. The gaming area is cool and they have a lot to do in there, I’d say for 10years and up. It is pretty loud and crowded, but there never seemed to be a wait for seating. For our party it was 10/10 disappointing, will not be returning to spend even another dime with this establishment and would NOT recommend it for anyone else..

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