Brand Certified
Chipotle Mexican Grill
2.4(383 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
621 Harry L Dr, Johnson City, NY
13790, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(607) 201-0562
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/johnson-city/621-harry-l-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4357
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Johnson City NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.4
383 reviews
5 stars
87
4 stars
32
3 stars
25
2 stars
38
1 star
201
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's filthy conditions, with dirty tables, overflowing trash, and unsanitary food prep areas.
Service Issues
Customers frequently reported rude and unprofessional staff, long wait times, and incorrect orders, indicating a lack of proper management and training.
Food Quality
While some customers enjoyed the food, many complained about poor portion sizes, missing ingredients, and unsatisfactory taste.
Staff Attitude
Several reviews mentioned unfriendly and unhelpful staff, contributing to a negative dining experience.
Management Problems
Many reviews pointed to inadequate management, with complaints about understaffing and poor operational flow.
- MRMichelle ramnath5 days ago1.0Went in and created my order- cashed out- gave me someone else’s food- tried calling- no answer. smh
- KCkip crumrineFeb 16, 20261.0Dirty,!!! Rude, rude, rude employee just swore at us for ordering chicken because she was out! 1:50 pm today. Left without ordering along with 6 other guests in line. Total fail for whoever the manager is. Never again.
- KKKatchiaFeb 11, 20261.0You should absolutely CLOSE THE JOHNSON CITY Chipoltle, I've went in to order and saw the conditions where they were preparing the food, it was layered with previously cut food stuck on it, in plain sight! I walked out immediately, then I gave it another go about a month later and SAME thing, went back yet another time several months later and guess what....SAME THING and worse, the entire restaurant was filthy. I believe since whoever the actual owner is, does not care what kind of manager OR if there is a manager employed they need to do a complete change of everyone. I will be contacting the County Code for restaurant operations and this place should be closed down!!!!!
- LLLaurieFeb 1, 20261.0My family and I went to Chipotle Johnson City NY on Friday 1/30/2026 around 3pm. When we walked in they had very loud rap music playing and staff on their phones. Very unprofessional. My husband and I looked at each other, turned around and took ourselves and children to Panera. So shocked and even more so management was allowing it. Never going back there.
- BDBilly DawsonJan 30, 20265.0Despite the staff waiting for chicken and black beans, which didn't bother me, the food and service was amazing. A karen there was upset about waiting for black beans, giving staff grief and demanding a discount; the staff, although frustrated, showed nothing but professionalism. 5 stars isn't enough to give to this emplpoyees
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Johnson City, NY?
Chipotle Mexican Grill in Johnson City is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Johnson City?
It is located at 621 Harry L Dr, Broome, Johnson City, NY 13790, USA.
How can I contact Chipotle Mexican Grill in Johnson City?
You can reach them by phone at +1 607-201-0562 or email at NY.4357.JohnsonCity@chipotle.com.
Does Chipotle Mexican Grill offer online ordering options?
Yes, you can order online via their website or through the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
They serve customizable Mexican-style fast-casual food like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the benefits of joining Chipotle Rewards?
By signing up for Chipotle Rewards, you get access to exclusive offers and can earn free food with your purchases.
Are there places near Chipotle Mexican Grill where I can shop for clothing?
Yes, nearby you can find clothing stores like Zumiez, Hollister Co., and rue21 etc! for shopping before or after your meal.
What dining options are available near Chipotle Mexican Grill?
Nearby dining options include Panera Bread for cafe selections and sandwiches, Blimpie for sandwiches, and Five Guys for burgers.
Are there any entertainment or specialty stores near Chipotle Mexican Grill?
Yes, Guitar Center is nearby if you are interested in musical instruments or lessons, and All About Collectibles offers gifts and sportswear.
Can customers easily find automotive services near Chipotle Mexican Grill?
Yes, CK's CarWash offering car wash and auto detailing services is located nearby for your convenience.
Brand Certified Facts from Chipotle Mexican Grill
This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: