Chipotle Mexican Grill

2.4
371 reviews
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Business Details

621 Harry L Dr, Johnson City, NY
13790, United States
(607) 201-0562
https://locations.chipotle.com/ny/johnson-city/621-harry-l-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4357
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About

Mexican Restaurant
Chipotle Johnson City NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
621 Harry L Dr, Johnson City, NY
13790, United States

Hours

Reviews

2.4
371 reviews
5 stars
81
4 stars
30
3 stars
24
2 stars
39
1 star
197

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, floors, and unsanitary conditions.

Service Issues

Customers frequently experienced long wait times, incorrect orders, and rude staff, indicating significant service problems.

Food Quality

There were complaints about food being overly salty, poorly prepared, and missing items, leading to dissatisfaction with the overall food quality.

Staff Attitude

Many reviews noted that staff members were unfriendly or unhelpful, contributing to a negative dining experience.

Management Problems

Several customers pointed out issues with management, including understaffing and lack of oversight, which affected service and cleanliness.
  • AM
    Angelina Murzova
    Jan 5, 2026
    4.0
    The manager is super nice. She is very sweet and kind. I’ve been going to this chipotle maybe for like 5 months and never really had an issue. The portions are decent and the food tastes good. Sometimes the workers aren’t the nicest but that’s about it
  • AF
    Andrew Fogle
    Jan 4, 2026
    1.0
    Legit gave me food poisoning yesterday. Staff is friendly but the place is a disgusting mess.
  • EG
    Em Goodlife
    Dec 30, 2025
    2.0
    Rice was excessively salty & oily. Completely unnecessary.
  • AM
    April Masters
    Nov 30, 2025
    2.0
    This was a tiny, messy, Chipotle.
  • TM
    tanya melnichuk
    Nov 30, 2025
    1.0
    Spent over 25 minutes in line with no one up front making peoples orders because they’re backed up with restocking food-no good management/flow at this location at all.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Johnson City, NY?

Chipotle Mexican Grill in Johnson City is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Johnson City?

It is located at 621 Harry L Dr, Broome, Johnson City, NY 13790, USA.