Chipotle Mexican Grill

2.3
363 reviews
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Business Details

621 Harry L Dr, Johnson City, NY
13790, United States
(607) 201-0562
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Johnson City NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
621 Harry L Dr, Johnson City, NY
13790, United States

Hours

Reviews

2.3
363 reviews
5 stars
77
4 stars
28
3 stars
25
2 stars
37
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, with dirty tables and floors, and a general lack of cleanliness in the restaurant.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes and missing ingredients.

Staff Attitude

Several reviews mentioned unfriendly or unprofessional behavior from staff, contributing to a negative dining experience.

Operational Problems

The restaurant often ran out of ingredients, had issues with online orders, and was frequently understaffed.
  • KA
    Ken G Anderson
    Nov 15, 2025
    2.0
    Pickup order was missing 1/2 the order The Guacamole was terrible almost all whole acacado and barely cut up. Found 2 avacado stems in the mix.
  • VH
    Valerie Hardoon
    Nov 14, 2025
    1.0
    Terrible service both inside and at the drive through. It's a bunch of teens and young adults who are just hanging out, nobody is doing their job... and theyre not even busy
  • PB
    Philip “Phil” Bleiler
    Nov 14, 2025
    3.0
    Very dirty, small dining area, all tables were horrible. After reviewing other reviews after original post, obviously this is a management issue that has not been resolved because if there was a decent manager there, the employees with attitudes would not be there in the dining room would be clean, but this seems to be a very common complaint of this location
  • KC
    Kasi Chier
    Nov 13, 2025
    1.0
    Zero stars, absolutely disgusting…..didn’t even order was afraid to eat the food it was so dirty, we left.
  • JD
    Jimmy Durkee
    Nov 10, 2025
    1.0
    *SAVE YOUR MONEY* Place is a waste of money and never up to par. Place is filthy and food sucks. Never had a meal where the steak was as hard as a rock. Lost my business
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Johnson City, NY?

Chipotle Mexican Grill in Johnson City is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Johnson City?

It is located at 621 Harry L Dr, Broome, Johnson City, NY 13790, USA.