Wendy's

3.8
639 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
90 Jericho Turnpike, Jericho, NY
11753, United States

Hours

Reviews

3.8
639 reviews
5 stars
251
4 stars
171
3 stars
104
2 stars
48
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were several complaints about cold items, incorrect orders, and food safety issues.

Service Issues

Numerous reviews highlighted poor customer service, including slow, rude, and untrained staff, as well as frequent order mistakes.

Cleanliness

The restaurant was often described as dirty and outdated, with reports of unsanitary conditions in the dining area and restrooms.

Speed of Service

Some customers experienced quick service, while others reported long wait times and delays in receiving their orders.
  • SA
    Steven Albert
    Dec 22, 2025
    5.0
    Got a quick bite. All went well
  • WE
    W E
    Nov 18, 2025
    1.0
    I ordered a large chili through the Wendy’s app and, once home, discovered a large, sharp piece of plastic in the food. It resembled an onion and could have easily been bitten or swallowed, posing a serious food safety risk. I attempted to call the location and left a voicemail and am still waiting for a callback. This incident is unacceptable and requires immediate attention due to the safety hazard.
  • AN
    adolfo nieto
    Nov 18, 2025
    4.0
    Food is fresh
  • LM
    Lisa Medici
    Nov 14, 2025
    2.0
    I just ordered two junior bacon cheeseburgers that were ice cold
  • EF
    Ernest Fesler
    Oct 26, 2025
    2.0
    Help behind the counter could get orders correct. After the order was given it was wrong Waited over 15 minutes to get an incorrect order

Frequently Asked Questions About Wendy's

Is Jericho Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Jericho?

The drive-thru is open daily from 9:00 AM to 2:00 AM.