Dunkin'

3.9
356 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jericho, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
81 Jericho Tpke, Jericho, NY
11753, United States

Hours

Reviews

3.9
356 reviews
5 stars
182
4 stars
81
3 stars
30
2 stars
11
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.

Cleanliness

Some customers praised the cleanliness of the location, noting it as one of the cleanest they have visited.

Inconsistent Orders

Many reviews highlighted issues with order accuracy, with customers receiving incorrect items or poorly made drinks.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, impacting the overall customer experience.

Product Quality

While some customers enjoyed the coffee and donuts, there were complaints about stale products and inconsistent drink quality.
  • LM
    Leslie Mathews
    Dec 30, 2025
    1.0
    Check your drive thru order for rancid cream.
  • MM
    Moni
    Dec 23, 2025
    1.0
    I ordered pumpkin spice of coffee. N pumpkin spiceno 5 creams and 5 pumps. I was given coffee.that was disgusting and I had to find sugar and milk. I was given mocha. I did not go back back I was on my way to the city. This is not the first time. I a asked for a bagel with sausage, no egg I received a bagel with cheese and no sausage.this happen with drive thru.
  • JL
    joseph licatesi
    Sep 14, 2025
    5.0
    Clean place fast service food was good ...
  • LW
    Liz W
    Sep 10, 2025
    1.0
    I used to be a regular at this location, coming almost every day before work, but I just can’t justify the customer service anymore. This morning (Wednesday around 9:30 AM), a drive-through employee was extremely rude and unprofessional, which left a bad impression. On top of that, the iced coffee here is inconsistent and never tastes the same. At this point, I’d rather pay a little more at a local spot like Café Inn close by or Starbucks where I know I’ll always get a quality drink and friendly service.
  • DG
    David Green
    Aug 17, 2025
    5.0
    Standard Dunkin’ Donuts . Super busy but in a key location. Lot of traffic but a lot of staffing so service is still good. Parking is miserable due to configuration and size of lot, access points to the road, and drive thru line logistics. Still if you need Dunkin I’d recommend drive thru experience to avoid the pain of parking.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Jericho, NY?

Dunkin' in Jericho is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

Yes, Dunkin' Jericho offers delivery services from 6:00 AM to 8:00 PM every day.