McDonald's

3.0
945 reviews
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Business Details

704 Foote Ave, Jamestown, NY
14701, United States
(716) 487-0817
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
704 Foote Ave, Jamestown, NY
14701, United States

Hours

Reviews

3.0
945 reviews
5 stars
253
4 stars
131
3 stars
191
2 stars
100
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times at both the drive-thru and counter, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.

Staff Behavior

Numerous complaints were made about rude and unprofessional staff interactions, contributing to a negative customer experience.

Food Quality

Customers frequently mentioned cold, stale, or poorly prepared food, with some experiencing food safety issues.

Management Issues

Several reviews called for better management and training, citing a lack of organization and accountability among staff.
  • JD
    Joell Daugherty
    Nov 4, 2025
    1.0
    I literally just sat in the drive through over 30 minutes! I had a mobile order and still had to wait several minutes when I got to the speaker. That’s definitely not “fast food”. I’ll be going somewhere else on lunch from now on. This is the 3rd time I’ve wasted my lunch break in the drive through line. It’s not like there were 20 cars. There were 7! Get employees that can keep up with the pace.
  • FO
    Fran Ossman
    Oct 27, 2025
    1.0
    Was praying and hoping my doordash order wouldn't come from this store because they're terrible. Of course it did. I got a bacon egg and cheese biscuit when I ordered sausage (SEC) and my burrito came with mild instead of hot picante sauce. It's all written here plainly. Smh. EDIT: I see the response but I ordered through the McDonald's app, DoorDash can't do anything
  • BK
    Bohdan Kanicki
    Oct 18, 2025
    1.0
    I waited over twenty minutes for my food and then 5 minutes at the front desk without anyone acknowledging me. So I left. 2nd time it's happened to me.
  • DW
    Daniel Wall
    Sep 19, 2025
    1.0
    Screwed up my order. Came back waited forever finally asked for refund and wasn’t even given the right amount back. So McDonald’s ripped me off of 10 bucks. Franchisee should have its franchise revoked. Fairmount location is terrible as well so no surprise.
  • LM
    lauren moretti
    Aug 29, 2025
    1.0
    At least a 5min+ wait at the drivethru speaker just to order the food. Then they make you pull ahead and wait more for food. Food is missing from order. Food is cold and gross. Staff are impolite and don't seem to care.
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Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 704 Foote Ave, Jamestown, NY?

The store is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.

When is the drive-thru open at this McDonald's location?

Drive-thru hours are from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.