Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect or missing items in their orders, particularly with delivery services.
Customer Service
While some reviews praised friendly staff, many others highlighted rude behavior and poor service, especially during late hours.
Food Quality
Several customers experienced issues with food quality, including undercooked items and stale products.
Cleanliness
The restaurant was noted as clean by some, but others reported dirty tables and unsanitary conditions.
Delivery Issues
Frequent complaints about delivery service indicated that orders were often wrong or not delivered at all.
GJ
Gomtie Jhakry
1 day ago
1.0
I went to jamaica vanwick Wendy's ..I bought 5 bigi bags 1 extra large . ..I get a large soda 4 small ..5 packs with 3 nuggets each..4 burgers where is the 5th burger and the large fries..I pay $35 ...and didn't get any receipt. I google the phone number to call them up no answer...one day I bought a Cinnabon..it was hard..I could not eat it....please check ur order before u leave..this was a big surprise ..coz ...5 people 4 burgers 4 small fries. Huh ..I will go in person to let them know..this is real messed up...huh
AA
Anastasia
4 days ago
5.0
Customer service was great, very nice, and the food got out to us quickly.
BC
Brittany Carpenter
Feb 6, 2026
1.0
they forget stuff in every order
JJ
Justin
Jan 30, 2026
2.0
The customer service was nice the people are welcoming but the food was no bueno my food tasted old the only thing actually good was the frosty
JM
James Mow
Jan 30, 2026
2.0
Be warned that "Customer Care" on a corporate level will never help resolve anything.