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Wendy's

3.9
(3453 reviews)

Business Details

(718) 526-5944

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
138-42 Jamaica Avenue, Jamaica, NY
11435, United States

Hours

Reviews

3.9
3,453 reviews
5 stars
1,611
4 stars
850
3 stars
492
2 stars
166
1 star
334

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect or missing items in their orders, particularly with delivery services.

Customer Service

While some reviews praised friendly staff, many others highlighted rude behavior and poor service, especially during late hours.

Food Quality

Several customers experienced issues with food quality, including undercooked items and stale products.

Cleanliness

The restaurant was noted as clean by some, but others reported dirty tables and unsanitary conditions.

Delivery Issues

Frequent complaints about delivery service indicated that orders were often wrong or not delivered at all.
  • GJ
    Gomtie Jhakry
    1 day ago
    1.0
    I went to jamaica vanwick Wendy's ..I bought 5 bigi bags 1 extra large . ..I get a large soda 4 small ..5 packs with 3 nuggets each..4 burgers where is the 5th burger and the large fries..I pay $35 ...and didn't get any receipt. I google the phone number to call them up no answer...one day I bought a Cinnabon..it was hard..I could not eat it....please check ur order before u leave..this was a big surprise ..coz ...5 people 4 burgers 4 small fries. Huh ..I will go in person to let them know..this is real messed up...huh
  • AA
    Anastasia
    4 days ago
    5.0
    Customer service was great, very nice, and the food got out to us quickly.
  • BC
    Brittany Carpenter
    Feb 6, 2026
    1.0
    they forget stuff in every order
  • JJ
    Justin
    Jan 30, 2026
    2.0
    The customer service was nice the people are welcoming but the food was no bueno my food tasted old the only thing actually good was the frosty
  • JM
    James Mow
    Jan 30, 2026
    2.0
    Be warned that "Customer Care" on a corporate level will never help resolve anything.

Frequently Asked Questions About Wendy's

Is Jamaica,Ny Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Jamaica, NY?

The drive-thru is open from 6:30 AM to 4:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 5:00 AM on Friday and Saturday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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