Wendy's

3.9
3553 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
138-42 Jamaica Avenue, Jamaica, NY
11435, United States

Hours

Reviews

3.9
3,553 reviews
5 stars
1,661
4 stars
877
3 stars
512
2 stars
170
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly during night shifts.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, especially for delivery and drive-thru.

Food Quality

Several customers complained about undercooked or stale food, with specific mentions of cold items and poor quality fries.

Cleanliness

While some noted the restaurant was clean, others reported dirty tables and unsanitary conditions.

Customer Experience

Mixed feedback on customer service, with some praising friendly staff while others described negative interactions.
  • BM
    Brandon Miles
    Oct 30, 2025
    1.0
    Food was as cold as the weather outside. Thanks guys!
  • YC
    Yasmin Collado
    Oct 9, 2025
    5.0
    I got my food right away was delicious
  • AN
    ashley nauth
    Oct 7, 2025
    1.0
    Everytime I come here the employees are rude as hell. They always seem like they don’t want to work.. today I went there at 11:30pm. I had a big order with 3 meals so the guy told me to pull up and wait, when bringing out the food he gives it to me in complete silence. After realizing they didn’t give me one of my frosty’s I assumed they didn’t ring it up so to make things easier I ordered another one and paid. When coming to the window he gives me and annoyed look and asks what I want? Assuming he messed up something in my order. I told him “I just ordered another frosty” and started laughing because how do you not know how to speak to people properly. This is a consistent thing with the employees here. As an employee in the food industry as well, I understand the night shift is difficult but why is it always taken to this extent of attitude and rudeness. At that point as an employee you’re attracting more negativity to the business and proper action should be taken if this is so consistent every time I go here.
  • MM
    Malachi
    Oct 4, 2025
    5.0
    Okay
  • AA
    Ani
    Oct 3, 2025
    5.0
    Absolute buns

Frequently Asked Questions About Wendy's

Is Jamaica,Ny Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.