Papa Johns Pizza

3.3
242 reviews
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Business Details

109-28 Merrick Blvd, Jamaica, NY
11433, United States
(718) 298-5333
https://locations.papajohns.com/united-states/ny/11433/jamaica/109-28-merrick-blvd?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Jamaica, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Jamaica pizza for any occasion. Call us for pizza delivery in Jamaica or stop by 109-28 Merrick Blvd for carryout to order the best pizza in Jamaica, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
109-28 Merrick Blvd, Jamaica, NY
11433, United States

Hours

Reviews

3.3
242 reviews
5 stars
96
4 stars
36
3 stars
28
2 stars
12
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold, raw, or poorly made pizzas.

Customer Service

Many reviews highlighted poor customer service, including rude staff, lack of communication, and failure to resolve order issues.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders taking over two hours.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the store, including staff not wearing gloves or masks.

Order Accuracy

There were multiple complaints about incorrect orders being delivered, with some customers being told they had to pay for replacements.
  • KG
    Kml Gpt
    Nov 10, 2025
    5.0
    Excellent service and a warm atmosphere
  • SA
    Sabbir Ahmed
    Nov 6, 2025
    1.0
    I had a really bad experience with Papa John’s. The pizza tasted awful, and the sauce was way off—it had a strange, unpleasant flavor. The balance of toppings was completely off too, with some slices overloaded and others nearly empty. It didn’t taste fresh at all, and overall, it was just disappointing. I won’t be ordering from here again unless things improve.
  • JB
    Jasmen Bennett
    Oct 31, 2025
    1.0
    I placed a $300 order in store on 10/28 for delivery the next day at 12:00 PM and made it clear I wanted it on time as it was a work event — it showed up late at 12:45 PM. I also asked for no ranch, only blue cheese, but got 20 ranch sauces instead. When I called to ask about the mistake and delay, the customer service was rude, and the chicken was soggy. For the price I paid, the experience was completely unacceptable. Never ordering from here again. People were unable to participate due to late arrival just horriable all around.
  • RR
    Rossy Rodriguez
    Oct 29, 2025
    5.0
    Muy rica su pizza y las papa wings excelente 👌
  • RR
    Ryan Rambudhan
    Oct 18, 2025
    1.0
    I’ve been ordering from Papa John’s for over 16 years, and this was easily the worst experience I’ve had. The pizza arrived cold, looked like it had been flipped upside down in the box, and was barely edible. No communication from the driver or the store, and no attempt to make it right. Mistakes happen, but what’s frustrating is the total lack of care and oversight.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Jamaica, NY?

Delivery is available Monday through Thursday and Sunday from 10:35 AM to 1:00 AM, and on Friday and Saturday from 10:35 AM to 2:00 AM.

Can I order Papa Johns Pizza online for takeout or delivery?

Yes, you can order online for takeout or delivery through the links provided on their website or via the Papa Johns app.