Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and negative interactions.
Cleanliness
The dining area and facilities were frequently described as dirty and poorly maintained, with several reviews mentioning unclean tables and floors.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers consistently noted long wait times for orders, with some reporting delays of over 30 minutes.
Food Quality
While some reviews mentioned standard McDonald's fare, there were complaints about food being stale, poorly prepared, or not meeting expectations.
SS
Siccio
Nov 16, 2025
1.0
mc disastroso. sotto tutti i punti di vista. il personale si mette a ridere e scherzare davanti gli ordini pronti da consegnare. un eternità per ordinare e una volta messi a tavolo c’è un cavolo di suono fastidioso che suona ripetutamente.
cambiate organizzazione e tutto il resto per piacere e grazie
LL
lOy
Oct 28, 2025
4.0
It is a "McDonald's".
Food taste the same. Compared to how busy the airport is, they're doing a decent job. Big line up is scary it's due to only having one til open. But the line up at getting food is just as bad. I did an app order, still had to waste quite a bit.
SW
sophie wells
Oct 27, 2025
1.0
rude service horrible woman gave me complete wrong order and when i told them she got angry and said that i “didn’t order that” when i did
MD
Mateo Diaz
Oct 24, 2025
1.0
No salad on burger and insane waiting time. Staff was friendly tho
ZT
zohar tasa
Oct 6, 2025
1.0
The female worker are not nice the black woman that screaming the numbers of the orders very rude and not nice, when I check on the screen I didn’t saw that my order it’s ready after I realize that my order was ready all this time I told her that I think it’s my order and she looked at me in a angry way and she looks straight into me for at least five seconds and in the same time she give me a dirty look like she wanted to fight me or something and I can’t defend myself l’m a minor, she also was rude with my little brother just do me a favor McDonald’s and fired her