McDonald's

3.5
2068 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
159-01 Jamaica Avenue, Jamaica, NY
11432, United States

Hours

Reviews

3.5
2,068 reviews
5 stars
770
4 stars
398
3 stars
347
2 stars
157
1 star
396

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the restaurant was dirty, with sticky floors and cluttered tables, leading to a negative dining experience.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unresponsive, and disinterested in assisting customers.

Atmosphere

The atmosphere was described as chaotic and unsafe, with reports of loitering, smoking, and disruptive behavior from patrons, making it unsuitable for families.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, stale items, and overall poor food preparation.

Staff Attitude

Several reviews noted that staff members displayed a lack of professionalism and courtesy, contributing to a frustrating experience for customers.
  • JP
    Johnny Phillip
    Nov 8, 2025
    1.0
    DO NOT COME HERE. Horrible atmosphere inside this location. It is very chaotic, and 90% of the time, the orders are done incorrectly. There are signs inside that prohibit smoking, yet many people were smoking AND selling marijuana on the tables despite all of the people inside. There seems to be no type of security or anyone in charge. As far as the food goes, it's your typical fast food and typical McDonald's food.
  • DJ
    David Jarfas
    Nov 7, 2025
    5.0
    Loud. Noise. From. Kitchen. Very. Hard. Sometimes to. Order
  • MS
    Michael stone
    Nov 3, 2025
    5.0
    Courteous and fast service
  • MR
    Manuel R
    Oct 29, 2025
    3.0
    To expensive, every other McDonald’s is cheaper
  • XJ
    X J
    Oct 19, 2025
    3.0
    Good Morning to All , On Friday I was having a bad day but I stop.off at this McDonald's just to get dinner. I told the worker there that am having a bad day and don't know how to put my order in. He said Awww no problem I will do it for you and he was able to make me smile up till I got my order. His presence was very welcoming not only to me but other people he helped. A special Thank You to that workers for bringing my smile back when I didn't have one. 🤗

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Jamaica, NY?

McDonald's in Jamaica, NY operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.