McDonald's

3.5
2081 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
159-01 Jamaica Avenue, Jamaica, NY
11432, United States

Hours

Reviews

3.5
2,081 reviews
5 stars
774
4 stars
399
3 stars
349
2 stars
159
1 star
400

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Cleanliness

The restaurant was frequently described as dirty, with complaints about sticky floors, unclean tables, and unsanitary conditions.

Atmosphere

The atmosphere was criticized for being chaotic and unsafe, with reports of smoking and rowdy behavior from patrons.

Order Accuracy

Many customers experienced issues with incorrect orders and long wait times, leading to frustration and dissatisfaction.
  • AA
    Ahmed Abdelaal
    5 days ago
    1.0
    The food was very greasy and the cashier was very very rude
  • HN
    Heather Newton
    Dec 31, 2025
    2.0
    Had to wait approximately 45 minutes for one spicy chicken sandwich when everyone else came after and left with their orders which were larger.
  • JM
    Jeff Maher
    Dec 30, 2025
    3.0
    Typical McDonalds. Nothing special. Nothing terrible.
  • CH
    Christopher Hall
    Dec 15, 2025
    1.0
    We had a latin person to come in She was greeted properly We came in brought the same dish Chargers us more and there was no hospitality
  • AH
    Amit Hardeosingh
    Dec 4, 2025
    1.0
    I went and purchased 5 dollar bundle I specifically asked the lady it was chicken She said yess I was charged $5.44 for my meal she charged me for a large cup She over charged me to begin with I gave her $5.50 and said don’t worry about the change I’m waiting like 20 mins for my order just to come find out all I’m getting was a cup The lady had orange hair And she skinny dark skin she gave me a attitude saying she don’t remember taking my order how she remember kids and she told me get of the location And had security escort me over her mistake there very unprofessional and telling me to pay the difference they robbed me and didn’t want to give me a refund as an establishement they can do better I work at a McDonald’s in Howard beach and if we messed up the order we apologize and make sure the customer meet there needs anyways I won’t be stepping back there ever again

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Jamaica, NY?

McDonald's in Jamaica, NY operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.