Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,567 reviews
5 stars
1,118
4 stars
612
3 stars
377
2 stars
139
1 star
321
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor communication from staff.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and slow service.
Food Quality
Several reviews mentioned inconsistent food quality, including stale items and incorrect temperatures.
Cleanliness
While some customers noted cleanliness, others pointed out dirty tables and restrooms.
Operational Hours
Customers expressed frustration over inconsistent hours, particularly regarding the 24-hour service claim.
- RBRocky BhaktaNov 2, 20254.0Very clean despite busy nyc location. Staffs are polite and good customers service
- RTraffaela ToroNov 2, 20251.0I ordered through Uber Eats chicken mg nuggets with honey mustard they gave me no honey mustard sauce my ice tea was watered down no straw either
- SWShatima WashingtonOct 28, 20251.0I am writing to express my disappointment with a recent experience at one of your drive-thru locations. On the morning of October 28th, I visited a McDonald’s (location not frequently visited) and ordered oatmeal with extra apple slices. I was shocked to discover that milk had been added to my oatmeal without my consent. As someone who is mindful of dietary preferences and restrictions, I find it unacceptable that your staff would assume a customer wants milk in their oatmeal without asking. This not only disregards individual preferences but could pose serious health risks for those with dairy allergies or intolerances. When I arrived at my office and opened the container, I was met with a soupy, milk-filled oatmeal — far from what I expected. To make matters worse, I observed staff members standing around talking and laughing, rather than focusing on customer service and order accuracy. I urge McDonald’s to ensure that employees are trained to ask customers about their preferences, especially when it comes to ingredients like dairy. A simple question could prevent a negative experience — or even a potential lawsuit. I hope this feedback is taken seriously and that corrective action is implemented at this location.
- SGstephen garlandOct 7, 20251.0This McDonald’s isn’t 24hours I came during the early morning 2 times and they denied me and only said it was for online orders or drive through if that’s the case make that clear don’t lie to your customers!! Especially when people are coming home late nights or early mornings and want a quick bite by the F train
- TCT CheeksOct 2, 20251.0Receive old and stale chicken nuggets and apple pie from drive thru...Disgusting!!!!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 181-25 Hillside Avenue in Jamaica, NY?
This McDonald's location is open 24 hours a day, 7 days a week.
Does the Jamaica, NY McDonald's offer delivery services?
Yes, McDonald's offers delivery every day, 24/7, including same-day and no-contact delivery options.
Is there a drive-thru available at the McDonald's on Hillside Avenue?
Yes, the McDonald's at 181-25 Hillside Avenue has a drive-thru open 24/7 for convenience.
Can I order McDonald's food through a mobile app near Jamaica, NY?
Yes, you can order via the McDonald's app available on both Apple App Store and Google Play Store.
What payment options are accepted at the McDonald's in Jamaica, NY?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's at 181-25 Hillside Avenue provide to customers?
The location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What are some nearby fast-food restaurants to McDonald's at 181-25 Hillside Avenue?
Nearby fast-food options include Checkers at 181-30 Hillside Ave and Subway, ideal for customers seeking variety.
Are there any healthcare providers close to McDonald's in Jamaica, NY?
Yes, nearby healthcare providers include AdvantageCare Physicians, Lucid Dermatology, and Suja M. Thomas, NP, which can be convenient for customers visiting the area.
How can nearby MTA New York City Bus lines help customers get to McDonald's at Hillside Avenue?
The MTA bus lines Q1, Q2, Q3, Q17, Q36, Q43, Q76, and Q77 serve the area, providing accessible public transportation for McDonald's customers.
Where can customers check the full menu and place an order online for McDonald's at this location?
Customers can view the full menu and place orders online at McDonald's official website or through their delivery link.