Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with long wait times in both drive-thru and curbside pickup.
Food Quality
There were numerous complaints about food quality, including cold, stale, or incorrect orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of proper management response to issues.
Cleanliness
Several customers noted that the restaurant was dirty and in need of cleaning.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food on occasion.
NW
Nik White
Nov 9, 2025
4.0
Very clean prompt service. Quick bite to eat
PP
Patrice Powell
Nov 2, 2025
4.0
Ubers eat for the kids.
YS
yahea saleh
Nov 1, 2025
1.0
Nasty service nasty food
KL
Kar Lee
Oct 24, 2025
1.0
Very busy restaurant, drive thru constant fill up, parking all full, and I was waiting in curbside pickup. Waited a while and still no show. How are they serving customers in order? Pretty sure they have to serve in order. One star for bad management.
MM
marian
Oct 20, 2025
1.0
A visit the one on Baisley Boulevard right down the street from Guy R Brewer Boulevard. Nasty horrible chicken tender. Never again.
How hard is it to heat up a chicken tender.
Place was dirty. People behind counter looked like they just got out of bed and came to work.
I took 1 bite of the chicken tender and threw it back at them. I spit the bite out.
You been warned
What are the regular dining hours at McDonald's in Jamaica, NY?
McDonald's in Jamaica, NY is open from 6:00 AM to 10:00 PM every day of the week.
What hours is the drive-thru service available at this McDonald's location?
The drive-thru at this McDonald's is open daily from 5:00 AM until 4:00 AM the next day, offering nearly 24-hour service.
What delivery services does McDonald's in Jamaica offer and when is delivery available?
McDonald's offers delivery services including curbside pickup, same-day delivery, and no-contact delivery. Delivery hours are generally from 6:00 AM to 11:50 PM Sunday through Thursday, and until 1:50 AM on Friday and Saturday.
How can I order food from this McDonald's location online or via app?
You can order through the McDonald's App available on iOS and Android, or online via https://mcdonalds.order.online/business/-5579 or https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's Jamaica, NY?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Does this McDonald's offer Wi-Fi and mobile ordering services?
Yes, this location provides free Wi-Fi as well as mobile ordering, mobile offers, and McDelivery services.
What types of food can I expect at this McDonald's location?
They serve a variety of menu options including burgers, sandwiches, coffee, breakfast items, ice cream, and frozen yogurt, all made with quality ingredients.
Is there a nearby supermarket where I can shop before or after visiting McDonald's?
Yes, KeyFood supermarket is nearby, making it convenient to pick up groceries before or after your meal at McDonald's.
Are there any nearby pharmacies close to McDonald's in Jamaica?
Yes, Baisley Pharmacy is located nearby, which can be useful for customers needing pharmacy services during their visit.
What nearby transportation or community services are close to McDonald's Jamaica, NY?
The nearby US Post Office, NYPD 113 Precinct, and transit services near Rochdale Village Shopping Center make this location accessible and convenient for community needs.