McDonald's

3.6
1731 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
166-01 Baisley Boulevard, Jamaica, NY
11434, United States

Hours

Reviews

3.6
1,731 reviews
5 stars
661
4 stars
385
3 stars
299
2 stars
122
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and curbside pickup.

Food Quality

There were numerous complaints about food quality, including cold, stale, or incorrect orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of proper management response to issues.

Cleanliness

Several customers noted that the restaurant was dirty and in need of cleaning.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food on occasion.
  • NW
    Nik White
    Nov 9, 2025
    4.0
    Very clean prompt service. Quick bite to eat
  • PP
    Patrice Powell
    Nov 2, 2025
    4.0
    Ubers eat for the kids.
  • YS
    yahea saleh
    Nov 1, 2025
    1.0
    Nasty service nasty food
  • KL
    Kar Lee
    Oct 24, 2025
    1.0
    Very busy restaurant, drive thru constant fill up, parking all full, and I was waiting in curbside pickup. Waited a while and still no show. How are they serving customers in order? Pretty sure they have to serve in order. One star for bad management.
  • MM
    marian
    Oct 20, 2025
    1.0
    A visit the one on Baisley Boulevard right down the street from Guy R Brewer Boulevard. Nasty horrible chicken tender. Never again. How hard is it to heat up a chicken tender. Place was dirty. People behind counter looked like they just got out of bed and came to work. I took 1 bite of the chicken tender and threw it back at them. I spit the bite out. You been warned

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Jamaica, NY?

McDonald's in Jamaica, NY is open from 6:00 AM to 10:00 PM every day of the week.

What hours is the drive-thru service available at this McDonald's location?

The drive-thru at this McDonald's is open daily from 5:00 AM until 4:00 AM the next day, offering nearly 24-hour service.