McDonald's

3.4
2032 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
166-05 Rockaway Blvd, Jamaica, NY
11434, United States

Hours

Reviews

3.4
2,032 reviews
5 stars
714
4 stars
394
3 stars
325
2 stars
159
1 star
440

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.

Order Accuracy

Many customers experienced problems with order accuracy, often receiving incorrect items or missing components.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with multiple instances of rude behavior noted.

Operational Hours

Customers expressed frustration over inconsistent opening hours, with the location often not opening on time.
  • DL
    Dan LAN
    Nov 12, 2025
    2.0
    TEVIN WAS EXCELLENT And SUPER CHILL RESPECT G 🫡🫡 Your kindness doesn’t go unnoticed KEEP DOING YOUR THING AND BEING YOU YOUVE GOT A GREAT ATTITUDE AND CUSTOMER SERVICE A1 +++
  • G1
    GlitterFactory 1
    Nov 6, 2025
    5.0
    Grabbed a quick bite for lunch and got headed into New Jersey for another job. This location was very busy and quick with the orders too.
  • KJ
    Ken Chester Jr
    Nov 6, 2025
    5.0
    Good location and friendly service
  • XX
    Xavier
    Oct 23, 2025
    2.0
    How is the company running a promotion of monopoly games where we win prizes. I play the game and order food on the monopoly menu and I get packaging with no stickers. And when I ask for the proper item I paid for I'm met with attitude at the window. I didn't make the mistake you did miss my fries and burger had no sticker and the only replaced my fries. Like dang I'm sure someone wants the job your so upset to be working.
  • RB
    Raulwin Bailey
    Oct 11, 2025
    1.0
    Server on a personal call while taking my order. I had repeating my order 3 to 4 times and it was still service wrong..ended up requesting a refund and will not be revisting this location

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's location is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 6:00 AM to 11:30 PM.