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McDonald's

3.6
(2744 reviews)

Business Details

114-01 Sutphin Blvd, Jamaica, NY
11434, United States
(718) 845-0581
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
114-01 Sutphin Blvd, Jamaica, NY
11434, United States

Hours

Reviews

3.6
2,744 reviews
5 stars
1,090
4 stars
618
3 stars
415
2 stars
183
1 star
438

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews mentioned that food was often cold, stale, or not prepared correctly.

Cleanliness

Several customers noted issues with cleanliness, particularly in the bathrooms and dining area.

Staff Attitude

Numerous complaints highlighted unprofessional behavior and disrespectful attitudes from staff members.
  • LC
    LADIE DA COOK
    Feb 10, 2026
    1.0
    Need workers crowded i just get my 1$ coffee off the app now
  • HB
    HECTOR BAEZ
    Jan 31, 2026
    1.0
    I did an order and the mcchicken I order was plain . No sauce nothing only the chicken with the bread. My order was also missing items I order he even didn’t give me a happy meal I order I had to go back and ask for it . This isn’t the first time I had problems with this location. They are always missing items .
  • RG
    Ron Green
    Jan 28, 2026
    5.0
    Best McDonald's
  • SS
    sulman sha
    Jan 27, 2026
    5.0
    The service was remarkably fast and efficient. Even with a steady stream of customers, the staff handled the orders with a friendly attitude and kept the line moving quickly. My food arrived hot and fresh, and it was clear that the kitchen team was on top of their game. ​The restaurant itself was clean and well maintained, providing a comfortable environment to sit down and enjoy a meal. Whether it is the perfectly salted fries or a classic burger, there is a reason this place remains a go to favorite. It is a dependable spot for a high quality experience every time. ​I really appreciated the convenience and the great service I received. I will definitely be stopping by again the next time I need a quick and tasty bite!
  • DP
    DELROY P.
    Jan 27, 2026
    4.0
    Fast and Quick very pleasant

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Jamaica, NY?

McDonald's at 114-01 Sutphin Blvd, Jamaica, NY operates 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's location has a drive-thru open 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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