McDonald's

3.5
2704 reviews
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Business Details

138-32 Jamiaca Ave, Jamaica, NY
11435, United States
(718) 558-8665
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
138-32 Jamiaca Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.5
2,704 reviews
5 stars
1,089
4 stars
517
3 stars
376
2 stars
183
1 star
539

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers expressing concerns about food safety.

Cleanliness

The cleanliness of the restaurant, especially the restrooms, was criticized by several customers.

Staff Attitude

There were numerous complaints about the unprofessional behavior and lack of training among staff members.
  • GG
    George
    1 day ago
    1.0
    Bro why is a hair Salon and someone trying to sell me weed as soon as I walk in?
  • KS
    ki s
    6 days ago
    1.0
    Horrible customer service. Every time I come through the drive-through, it’s extremely slow and the staff is rude. I’ve reached out to customer service multiple times and never received a response. If you can, go to a different location—this owner clearly doesn’t care about customer experience.
  • MA
    Mounsoor Ahmed
    Dec 28, 2025
    1.0
    FYI if your order gets messed up don’t bother going back for a refund or changing it. I went to get my partial order fixed, half my order at home and half with me otw. The manager Nicole assured me that they’ll change it make a new one. As I went there, I literally saw Nicole taking the fillet out of my sandwich and giving to the person on the fryer to refry my fillet and put new buns and sauce on it. Also when I tried to explain it to the worker that Nicole refried my fillet and I wanted a new sandwich, the worker acted as if they didn’t speak English. She made me walk 5 blocks not to make a new sandwich but just make a new one with just refrying the old fillet.
  • QJ
    Q Johnson
    Dec 26, 2025
    1.0
    As both a customer and delivery driver this place is the worst. I have ordered food and waited forever. And as a driver I've waited crazy long for a simple order even one lady ordered breakfast at 10 and I'm picking it up dam near at 12pm like they really take the fast outta fast food I would give a -5 star rating if possible SMH
  • LW
    London Williams
    Dec 24, 2025
    1.0
    Came to the drive through to order on 12/24 at 10:20PM and someone was inside answering the machine then she just goes silent. Horrible service every time I come here.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 138-32 Jamaica Ave, Jamaica, NY?

McDonald's is open 24 hours a day, every day of the week.

What are the delivery hours for McDonald's in Jamaica, NY?

Delivery is available daily from 5:00 AM to 3:00 AM, extending to 4:00 AM on Fridays and Saturdays.