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McDonald's

3.5
(2581 reviews)

Business Details

138-32 Jamiaca Ave, Jamaica, NY
11435, United States
(718) 558-8665
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
138-32 Jamiaca Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.5
2,581 reviews
5 stars
1,023
4 stars
488
3 stars
351
2 stars
182
1 star
537

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and untrained.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, leading to frustration and dissatisfaction.

Wait Times

Customers frequently complained about excessively long wait times for both drive-thru and in-store orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, raising concerns about food safety and quality.

Cleanliness

While some noted cleanliness, others reported unsanitary conditions, particularly in restrooms.
  • PG
    Paul Gentile
    1 day ago
    1.0
    A damn mess..
  • JS
    Jagroop singh
    3 days ago
    1.0
    What a terrible service the business owner of this MacDonald don’t care about their business Friday night cars lined up in the drive-through and I was told to come to second window to give my order they are not taking no orders through intercom now I have to order and then I have to wait taking me more than 20 minutes. What a terrible service.
  • OW
    Oyoka Wigfall
    Feb 17, 2026
    1.0
    Everything was cold just terrible
  • AR
    Ash R
    Jan 19, 2026
    1.0
    Customer service sucks, they aren’t taking orders from the menu at the drive thru, you have to go up to the window where they process to get you waiting an waiting there for a good while
  • RN
    Rach NY
    Jan 12, 2026
    1.0
    This location its the worst I order every Saturday from this store and they never sent my order complete never!!! Today I pay for 3 meals and I received 2 partially missing a lot of things. I spoke with Debbie who says was the manager and ahe said thats not problem you did your order wrong when I have proofs of what I ordered such bad customer service. That branch needs new cres ASAP! Never ordering from here again I spent 50$ for nothing

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 138-32 Jamaica Ave, Jamaica, NY?

McDonald's is open 24 hours a day, every day of the week.

What are the delivery hours for McDonald's in Jamaica, NY?

Delivery is available daily from 5:00 AM to 3:00 AM, extending to 4:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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