McDonald's

3.5
2684 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
138-32 Jamiaca Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.5
2,684 reviews
5 stars
1,077
4 stars
517
3 stars
375
2 stars
183
1 star
532

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers noted cleanliness, many others reported unsanitary conditions, particularly in restrooms.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated a mix of positive and negative staff interactions, with some employees praised for their helpfulness while others were described as rude or unprofessional.

Speed of Service

Many customers expressed frustration over slow service, particularly during peak hours, with long wait times reported consistently.
  • LE
    Latifat Ahmed (Ummu Em&Kay)
    4 days ago
    5.0
    The place is nice. Restroom is available for use but not so clean. Food is a bit small though. I wonder 🤔
  • A1
    Angeleye 125
    Nov 16, 2025
    1.0
    The store need to rethink when hiring employees,so much young kids them working like them does not wake up or them don’t have life when working
  • NJ
    Natural Jaz
    Nov 12, 2025
    1.0
    If I could give 0 starts I would, the food is disgusting every single time.
  • AA
    Asavaka
    Nov 9, 2025
    1.0
    How do these people still have jobs lmao, terrible service, place is disgusting and honestly a lot of them don’t seem to know what they’re doing You overcharge for garbage food and yet you can’t train and/or hire good managers to run these places? Laughable
  • MR
    Miguel Reyes
    Oct 20, 2025
    1.0
    Overnight workers are rude and very unprofessional had to leave without my food afraid that they were gonna do something to it because of the way that we’re talking… Also took them about 10 minutes to answer at the drive-through kiosk In hopes that I left without order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 138-32 Jamaica Ave, Jamaica, NY?

McDonald's is open 24 hours a day, every day of the week.

What are the delivery hours for McDonald's in Jamaica, NY?

Delivery is available daily from 5:00 AM to 3:00 AM, extending to 4:00 AM on Fridays and Saturdays.