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Dunkin'

3.9
(903 reviews)

Business Details

9405 Rockaway Blvd, Jamaica, NY
11417, United States
(718) 843-0400
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9405 Rockaway Blvd, Jamaica, NY
11417, United States

Hours

Reviews

3.9
903 reviews
5 stars
445
4 stars
209
3 stars
93
2 stars
47
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Cleanliness

Many customers reported that the location was dirty and not well-maintained.

Seating Availability

Several reviews mentioned a lack of seating, making it difficult for customers to relax or enjoy their orders.

Product Quality

Feedback indicated inconsistent product quality, with complaints about stale donuts and poorly made drinks.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good coffee.
  • RF
    Ram Fencer
    6 days ago
    5.0
    Ambiance could be more better in this place
  • SI
    Sonia Isabel
    Feb 12, 2026
    1.0
    Today I had a really unpleasant experience at this Dunkin’. I wanted to scan my rewards app to earn points, but the cashier insisted it had to be done before payment. I asked politely if it was possible to scan after paying, and instead of helping, he responded with a rude and impatient attitude. It’s a simple customer request, and the way it was handled made me feel uncomfortable. Customer service definitely needs improvement.
  • DM
    Diane Mojica
    Jan 26, 2026
    5.0
    Love my Dunkin
  • CD
    Chris Deolall
    Jan 15, 2026
    1.0
    They never have seat available to seat ** NEED MORE SEATS**
  • DB
    Dream Big
    Jan 6, 2026
    5.0
    Nice workers. Drinks made with care and willingness to attend to orders. Quiet atmosphere. Customer service is warm. Plus there’s ice cream too

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jamaica, NY?

Dunkin' in Jamaica, NY is open 24 hours a day, seven days a week.

Does Dunkin' offer delivery or pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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