Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported poor service, including rude staff and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, including stale items and incorrect orders.
Staff Training
Several customers noted a lack of proper training among staff, leading to mistakes and poor customer interactions.
Cleanliness
Some reviews mentioned unsanitary conditions, including sightings of pests.
Mixed Experiences
While some customers praised friendly staff and good coffee, the overall sentiment was largely negative.
ZS
zaman Salim
4 days ago
5.0
There is Bangladesh guy that work night shift was so kind to me.
AH
Ashlye Hernandez
Jan 31, 2026
1.0
you guys have a staff that looks lost, a long line of people waiting just to order, and then you have this guy that is no help at all because a personal call seems more important. they need to be trained. i would say “retrain” but again, it doesn’t seem like anyone knows what they’re doing
AA
ash
Jan 31, 2026
1.0
you guys have a staff that looks lost, a long line of people waiting just to order, and then you have this guy that is no help at all because a personal call seems more important. they need to be trained. i would say “retrain” but again, it doesn’t seem like anyone knows what they’re doing
AL
Ayesha Lamisa
Jan 5, 2026
5.0
Absolutely love this dunkin. My go-to dunkin spot in the morning. This lady there she works in the morning shift she’s always so nice and makes small talk with me. Always makes my drink correctly.
AM
Ayah Morci
Dec 4, 2025
1.0
THIS DUNKIN IS LITERALLY USELESS! They don’t hear you when you say not to put something specific on a sandwich. I’m Muslim and specifically said no bacon and to put white cheddar cheese instead she gives me a bacon egg and cheese, I go back she changed it to egg and cheese with American, I go back AGAIN and she tells me I have to pay ?!?? I’m sorry what ! This place needs new workers or more people at this point. DO NOT RECOMMEND THIS DUNKIN TO ANYONE !