Dunkin'

3.7
246 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13430 Atlantic Ave, Jamaica, NY
11419, United States

Hours

Reviews

3.7
246 reviews
5 stars
115
4 stars
41
3 stars
41
2 stars
9
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and making frequent mistakes with orders.

Food Quality

Many customers reported unsatisfactory food quality, including stale items and incorrect orders, leading to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including sightings of pests and dirty facilities.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, indicating a lack of attention to detail by the staff.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • AL
    Ayesha Lamisa
    Jan 5, 2026
    5.0
    Absolutely love this dunkin. My go-to dunkin spot in the morning. This lady there she works in the morning shift she’s always so nice and makes small talk with me. Always makes my drink correctly.
  • AM
    Ayah Morci
    Dec 4, 2025
    1.0
    THIS DUNKIN IS LITERALLY USELESS! They don’t hear you when you say not to put something specific on a sandwich. I’m Muslim and specifically said no bacon and to put white cheddar cheese instead she gives me a bacon egg and cheese, I go back she changed it to egg and cheese with American, I go back AGAIN and she tells me I have to pay ?!?? I’m sorry what ! This place needs new workers or more people at this point. DO NOT RECOMMEND THIS DUNKIN TO ANYONE !
  • ED
    Ekamjot Kaur Dhillon
    Nov 11, 2025
    1.0
    WORST DUNKIN EVER. THEY DONT COOK THE FOOD PROPERLY. IT IS NOT EVEN EATABLE, I GOT MY FOOD AND I HAD TO THROW IT ALL OUT BECAUSE I WAS NOT EVEN ABLE TO CHEW THE FOOD, THE DRINKS WERE NOT MADE RIGHT. THESE WORKERS SHOULD BE FIRED!!!!!!!!!!! I REQUEST A REFUND FOR ALL MY FOOD.
  • KK
    Kiranjot Kaur
    Nov 11, 2025
    1.0
    Worst Dunkin ever!!! The 2 Bengali ladies working in the morning did not care about our order and made it look like we were bothering them. We ordered 4 drinks and 4 food items and each one of them had an issue with it. They tried being nice but we tried avoiding going back because they sounded annoyed. Manager should definitely train their employees more on customer service since they have a lot of bad reviews.
  • AF
    Alex F.
    Nov 6, 2025
    2.0
    I live in the area, and have never written a review for this spot in all my years of tolerating it. I commute for work, and frankly I don’t go here enough for it to matter. I just think anyone ordering here should know not to order anything that requires more than pouring ingredients into a cup in sequence. Shakin’ Espresso? Looks just like a normal iced coffee. Iced Cappuccino? Looks just like a normal iced coffee. Macchiato? You guessed it. My theory is the training here kinda blows. I’ve never said anything to anyone because the location is convenient, which keeps these folks busy. It’s not worth it. But, if you’re particular about your drinks, please just go somewhere else. This location is for people on the run who just need caffeine. Oh, the food is fine.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jamaica, NY?

Dunkin' in Jamaica, NY is open 24 hours a day, 7 days a week.

Where is this Dunkin' location in Jamaica, NY?

It is located at 13430 Atlantic Ave, Queens, Jamaica, NY 11419.