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Dunkin'

3.7
(249 reviews)

Business Details

13430 Atlantic Ave, Jamaica, NY
11419, United States
(718) 297-2990
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13430 Atlantic Ave, Jamaica, NY
11419, United States

Hours

Reviews

3.7
249 reviews
5 stars
116
4 stars
41
3 stars
41
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food quality, including stale items and incorrect orders.

Staff Training

Several customers noted a lack of proper training among staff, leading to mistakes and poor customer interactions.

Cleanliness

Some reviews mentioned unsanitary conditions, including sightings of pests.

Mixed Experiences

While some customers praised friendly staff and good coffee, the overall sentiment was largely negative.
  • ZS
    zaman Salim
    4 days ago
    5.0
    There is Bangladesh guy that work night shift was so kind to me.
  • AH
    Ashlye Hernandez
    Jan 31, 2026
    1.0
    you guys have a staff that looks lost, a long line of people waiting just to order, and then you have this guy that is no help at all because a personal call seems more important. they need to be trained. i would say “retrain” but again, it doesn’t seem like anyone knows what they’re doing
  • AA
    ash
    Jan 31, 2026
    1.0
    you guys have a staff that looks lost, a long line of people waiting just to order, and then you have this guy that is no help at all because a personal call seems more important. they need to be trained. i would say “retrain” but again, it doesn’t seem like anyone knows what they’re doing
  • AL
    Ayesha Lamisa
    Jan 5, 2026
    5.0
    Absolutely love this dunkin. My go-to dunkin spot in the morning. This lady there she works in the morning shift she’s always so nice and makes small talk with me. Always makes my drink correctly.
  • AM
    Ayah Morci
    Dec 4, 2025
    1.0
    THIS DUNKIN IS LITERALLY USELESS! They don’t hear you when you say not to put something specific on a sandwich. I’m Muslim and specifically said no bacon and to put white cheddar cheese instead she gives me a bacon egg and cheese, I go back she changed it to egg and cheese with American, I go back AGAIN and she tells me I have to pay ?!?? I’m sorry what ! This place needs new workers or more people at this point. DO NOT RECOMMEND THIS DUNKIN TO ANYONE !

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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