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Dunkin'

3.5
(611 reviews)

Business Details

14401 Liberty Ave, Jamaica, NY
11435, United States
(718) 657-0518
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14401 Liberty Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.5
611 reviews
5 stars
259
4 stars
114
3 stars
66
2 stars
39
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff, incorrect orders, and a lack of attention to customers.

Cleanliness

Customers reported unsanitary conditions, including dirty bathrooms and unclean handling of food.

Order Accuracy

Many customers experienced issues with incorrect orders, both in-store and online, leading to frustration and disappointment.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of respect towards customers.

Food Quality

Feedback indicated dissatisfaction with food quality, including stale items and poorly prepared meals.
  • RF
    Roovendra Francis
    4 days ago
    1.0
    Horrible customer service. Employees needs to go ! Especially older gentlemen with a orange color beard.
  • BB
    BENNY
    Feb 19, 2026
    1.0
    Night shift are so rude ! Not welcome the customers and don’t even understand the order ! Poor English same as their service! I don’t recommend this DD at all
  • ET
    Evan Trice
    Feb 4, 2026
    3.0
    They are, slow, and more than once getting my order wrong!
  • GH
    Geraldin H.
    Jan 31, 2026
    3.0
    Muy buena 👏
  • JJ
    jason
    Jan 25, 2026
    1.0
    This place needs to fire their workers and hire a new group of workers who want to actually make the business grow and care for the community , I don’t get why I I waited 30 minutes to get a coffee and all the guy says is you have to wait. There’s people on the line waiting for 15-20 minutes asking is he ready and all he goes you have to wait there needs to be a demand for better service here it’s only time the community gets annoyed and take this to high ups

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Jamaica, NY?

This Dunkin' location is open 24 hours a day, seven days a week.

What special holiday drinks are available at Dunkin' during the holiday season?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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