Dunkin'

3.6
601 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14401 Liberty Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.6
601 reviews
5 stars
257
4 stars
114
3 stars
63
2 stars
38
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The establishment was frequently described as dirty, with unclean bathrooms and unsanitary food handling practices.

Food Quality

Many reviews mentioned subpar food quality, including stale items, incorrect orders, and poorly prepared food.

Staff Attitude

Several customers noted unprofessional behavior from staff, including lack of respect and poor communication.

Management Issues

There were complaints about management not addressing staff behavior and operational inefficiencies.
  • AA
    Alex Alex
    2 days ago
    1.0
    People that work there are dirty. They kept the same gloves on that they were touching my money with and grabbed donuts with it on . Nasty people.
  • LK
    Lella Korallenrot
    3 days ago
    1.0
    How incredibly rude for a restaurant to not let their customers use the restroom even if they buy something
  • AJ
    Andiel Juray
    Dec 28, 2025
    3.0
    This. Guy just called. The cops on me because he claimed I recorded him ...Just terrible .. and services sucks
  • LL
    Luis
    Dec 25, 2025
    1.0
    If it’s not a rude employee (Indian, highlights and jewelry), it’s an employee that’s charging you extra, if it’s not that then it’s making your order incorrect. This place is just pure chaos!
  • IS
    Intelligence Services
    Dec 5, 2025
    2.0
    Asked for everything bagel toasted-got a sesame that was MICROWAVED! Yuck! Avoid this place.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Jamaica, NY?

This Dunkin' location is open 24 hours a day, seven days a week.

What special holiday drinks are available at Dunkin' during the holiday season?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.