Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with complaints about rude staff, incorrect orders, and a lack of attention to customers.
Cleanliness
Customers reported unsanitary conditions, including dirty bathrooms and unclean handling of food.
Order Accuracy
Many customers experienced issues with incorrect orders, both in-store and online, leading to frustration and disappointment.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of respect towards customers.
Food Quality
Feedback indicated dissatisfaction with food quality, including stale items and poorly prepared meals.
RF
Roovendra Francis
4 days ago
1.0
Horrible customer service. Employees needs to go ! Especially older gentlemen with a orange color beard.
BB
BENNY
Feb 19, 2026
1.0
Night shift are so rude ! Not welcome the customers and don’t even understand the order ! Poor English same as their service!
I don’t recommend this DD at all
ET
Evan Trice
Feb 4, 2026
3.0
They are, slow, and more than once getting my order wrong!
GH
Geraldin H.
Jan 31, 2026
3.0
Muy buena 👏
JJ
jason
Jan 25, 2026
1.0
This place needs to fire their workers and hire a new group of workers who want to actually make the business grow and care for the community , I don’t get why I I waited 30 minutes to get a coffee and all the guy says is you have to wait. There’s people on the line waiting for 15-20 minutes asking is he ready and all he goes you have to wait there needs to be a demand for better service here it’s only time the community gets annoyed and take this to high ups