Dunkin'

3.6
597 reviews
Decked Out Lattes
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Business Details

14401 Liberty Ave, Jamaica, NY
11435, United States
(718) 657-0518
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14401 Liberty Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.6
597 reviews
5 stars
258
4 stars
113
3 stars
62
2 stars
37
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Cleanliness

The establishment was noted for being unclean, with issues such as dirty bathrooms and unsanitary food handling.

Food Quality

Customers expressed dissatisfaction with the food quality, mentioning stale items and poorly prepared meals.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer care.

Management Issues

There were complaints about poor management oversight, leading to a lack of training and accountability among employees.
  • JS
    Jarian Smalls
    2 days ago
    2.0
    To many homeless sleeping inside. If there's 6 tables 5 of them are being slept on
  • BD
    bilghisa diallo
    3 days ago
    1.0
    Hello I want to make a complaint about my recent online orders. My order is always wrong even when I place it clearly through the app. This keeps happening and it is very frustrating and disappointing. Every time I try to call the store I can never reach anyone because the phone never works or is never answered. This makes it impossible to fix the issue. I pay for my items exactly how I want them and they still come out wrong. Please address this issue with your staff and make sure online orders are prepared the right way. Thank you.
  • MK
    Muhammad Khan
    Oct 18, 2025
    1.0
    Lazy workers take forever to make a single cup of coffee. They also don’t let you use the restroom
  • RP
    Rafael Pena
    Oct 17, 2025
    1.0
    I eat a sourdough bread with avocado over here and the bread was so hard that it felt like I was eating plastic. Every time I bite it my teeth made a squeaky noise like plastic. I don't know if employees toast it to much or it was plastic. There is a shelter near by maybe they trying to get rid of those people by selling non-real food. There was a homeless guy sleeping on the floor inside the Dunkin Donut.
  • AC
    Alexis Coreas
    Oct 5, 2025
    1.0
    order wrong, attitude at the front, i asked for a flavor ice cream, guy said he didn't have so im like ok, i go and check and there was the flavor, and the time it took for me too get 2 coffees and some microwaved hashbrowns was just too much. Also the guy from another review that has a picture is the sameeee guy giving attitude infront, get him out already ...
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Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Jamaica, NY?

This Dunkin' location is open 24 hours a day, seven days a week.

What special holiday drinks are available at Dunkin' during the holiday season?

You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.