Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
371 reviews
5 stars
137
4 stars
72
3 stars
38
2 stars
17
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers experiencing poor service and attitude.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and preparation.
Coffee Quality
Several reviews mentioned that the coffee served was often watered down or lacked flavor, failing to meet Dunkin's usual standards.
Cleanliness and Environment
Customers noted issues with cleanliness and a disorganized environment, contributing to a negative experience.
Management Issues
There were complaints about poor management and lack of training for staff, leading to inefficiencies and customer dissatisfaction.
- SKSaudia khanDec 18, 20251.0Hate coming here its been the same problem over and over again everytime I ask to change their mistake they start arguing with you. Also Hate the fact that the ice latte is 80% milk
- SKSmi KNov 4, 20251.0They're latte is straight up milk if u ask for an extra shot they refuse
- UAUmme AyanNov 4, 20251.0PLEASE STOP GOING HERE. THEY ARE EXTREMELY RUDE. A GUY NAMED ALI SCREAMED AT ME IN FRONT OF HIS MANAGER. ALL I ASKED WAS MY COFFEE DECAF AND HE SAID DONT COME TO THIS STORE YOU ALWAYS GIVE ME A HARD TIME. THE MANAGER SAID YOU CANNOT SAY THAT TO A CUSTOMER. HE SAID HE CAN. HE WAS RACIST BECAUSE I AM BENGALI AND SO IS HE SO HE ATTACKED ME VERBALLY IN BANGLA. LOOK AT THEIR REVIEWS! THE OWNERS DO NOTHING. SO STOP GOING HERE AND STOP PAYING BECAUSE THEY DESERVE TO BE SHUT DOWN FOR BAD CUSTOMER SERVICE. THEY DO THIS TO EVERYONE AND GET AWAY ALL THE TIME.
- MRMelody RamirezOct 31, 20251.0I’ve been here multiple times and every time I come the service is so bad I ask a question and they give an attitude I came to get a mobile order and it turns out they had given it to someone else and got mad at me for taking long they genuinely talk to you like if your wasting your time someone should genuinely do something about their service
- OBOlivera BryanSep 22, 20251.0The servers are very loud and rude .
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 16910 Hillside Ave, Jamaica, NY?
Dunkin' is open Monday to Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 8:30 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What new holiday beverages are available at this Dunkin' location?
Try the new Cookie Butter Cloud Latte and Berry Sangria Refresher, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What meals can I get at Dunkin' in Jamaica, NY?
Dunkin' serves breakfast, brunch, and lunch items including coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there a drive-thru service available at this Dunkin' location?
This Dunkin' location does not have a drive-thru service, but it offers dine-in, takeout, and delivery options.
Are there other coffee shops near Dunkin' at 16910 Hillside Ave?
Yes, nearby coffee shops include another Dunkin Donuts and Richie's Place, which offers American and Salvadoran coffee options.
Which nearby transit or transportation services can assist customers visiting this Dunkin'?
Customers can utilize Red Cap Car Service, offering taxi and airport shuttle services close to the Dunkin' location for convenient transportation.
What are some nearby dining options around Dunkin' in Jamaica, NY?
Nearby dining options include Amina Thai, offering Thai, sushi, and fast food, and Richie's Place, a coffee shop with American and Salvadoran cuisine.
Where can customers find printing or professional services near this Dunkin'?
Nearby professional services include Taxperts Company for accounting, Photo Video Plus for professional electronics services, and iHope Design and Printing for printing and graphic design needs.