Dunkin'

4.0
362 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
211-02 Jamaica Ave, Jamaica, NY
11428, United States

Hours

Reviews

4.0
362 reviews
5 stars
194
4 stars
80
3 stars
38
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly mentioning rudeness from staff and incorrect orders.

Cleanliness

Several customers noted issues with cleanliness, including unsanitary conditions and a lack of restroom access.

Order Accuracy

Many customers reported receiving incorrect orders or poorly prepared food items, leading to dissatisfaction.

Food Quality

While some customers enjoyed the food, others complained about stale or burnt items, indicating inconsistency in food quality.

Atmosphere

The establishment was described as having a friendly atmosphere, but some noted that it could be improved with better upkeep.
  • AA
    Ayanna Alexander
    Jan 12, 2026
    5.0
    Best Dunkin Donuts in the neighborhood. I love this location - all the staff is super friendly - excellent service! Edit - Very confused by some of the previous reviews. I visit this location almost every day for the past 6 years. I have never had an unpleasant experience here….EVER. The entire staff is amazing. Shakib has always been super friendly and accommodating. I am a stickler for service and refuse to return to any establishment that doesnt provide that. This location has always been my favorite in the neighborhood…..and I have tried the others. All of the employees here are amazing and they keep me coming back 💚
  • BB
    BrideofIAM
    Nov 9, 2025
    4.0
    I know people feel like they should be treated right even if they have a nasty attitude but these people are not robots. I have never been talked to with an attitude but I am also polite with them. NOW, the pastries can taste a pintch old, among other things. But I appreciate the seating area and although I don't go hear often is nice to have a place like this in the neighborhood. I do wish they had Carvel attached, that would make it 60% better.
  • MS
    MD Shuvo
    Oct 30, 2025
    1.0
    This is 2nd time I got wrong order. I order coffee with cream and caramel the boys gave me only cream and coffee. Also they carry old coffee and serve the customers.
  • MI
    Mohammed Islam
    Aug 23, 2025
    1.0
    I ordered two 2 coffee one bengal and one croissant but the sales person gave me only one coffee bengal and croissant only.I asked him where is my black coffee,He told me I didn’t ordered coffee.Then he started to argue with me.I m standing on the line for paying for my coffee but he refused to sale the coffee with me.I requested to talk to manager,he told me my name is Shakib and I m the manager.He told me if you are not get out from my store I m going to call police.
  • BY
    BD-NY NET New York
    Aug 23, 2025
    1.0
    The guy was there so rude and disrespectful we ordered breakfast he served us wrong food When we ask him about our food he was rude and refused to give us food or reorder Thank guy name was Shakib

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 211-02 Jamaica Ave, Jamaica, NY?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery or curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.