Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service experiences, particularly mentioning rudeness from staff and incorrect orders.
Cleanliness
Several customers noted issues with cleanliness, including unsanitary conditions and a lack of restroom access.
Order Accuracy
Many customers reported receiving incorrect orders or poorly prepared food items, leading to dissatisfaction.
Food Quality
While some customers enjoyed the food, others complained about stale or burnt items, indicating inconsistency in food quality.
Atmosphere
The establishment was described as having a friendly atmosphere, but some noted that it could be improved with better upkeep.
AA
Ayanna Alexander
Jan 12, 2026
5.0
Best Dunkin Donuts in the neighborhood. I love this location - all the staff is super friendly - excellent service!
Edit - Very confused by some of the previous reviews. I visit this location almost every day for the past 6 years. I have never had an unpleasant experience here….EVER. The entire staff is amazing. Shakib has always been super friendly and accommodating. I am a stickler for service and refuse to return to any establishment that doesnt provide that. This location has always been my favorite in the neighborhood…..and I have tried the others. All of the employees here are amazing and they keep me coming back 💚
BB
BrideofIAM
Nov 9, 2025
4.0
I know people feel like they should be treated right even if they have a nasty attitude but these people are not robots.
I have never been talked to with an attitude but I am also polite with them. NOW, the pastries can taste a pintch old, among other things. But I appreciate the seating area and although I don't go hear often is nice to have a place like this in the neighborhood. I do wish they had Carvel attached, that would make it 60% better.
MS
MD Shuvo
Oct 30, 2025
1.0
This is 2nd time I got wrong order. I order coffee with cream and caramel the boys gave me only cream and coffee. Also they carry old coffee and serve the customers.
MI
Mohammed Islam
Aug 23, 2025
1.0
I ordered two 2 coffee one bengal and one croissant but the sales person gave me only one coffee bengal and croissant only.I asked him where is my black coffee,He told me I didn’t ordered coffee.Then he started to argue with me.I m standing on the line for paying for my coffee but he refused to sale the coffee with me.I requested to talk to manager,he told me my name is Shakib and I m the manager.He told me if you are not get out from my store I m going to call police.
BY
BD-NY NET New York
Aug 23, 2025
1.0
The guy was there so rude and disrespectful we ordered breakfast he served us wrong food
When we ask him about our food he was rude and refused to give us food or reorder
Thank guy name was Shakib
What are the operating hours of Dunkin' at 211-02 Jamaica Ave, Jamaica, NY?
Dunkin' is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' offer delivery or curbside pickup services?
Dunkin' offers both delivery and curbside pickup services for customer convenience.
What new holiday drinks are available at this Dunkin' location?
This season, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using an app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What types of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch items.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both credit and debit cards for payment.
Are families and children welcome at this Dunkin'?
Yes, Dunkin' welcomes families and children at this location.
Which nearby automotive services can I find close to Dunkin' in Jamaica, NY?
Nearby automotive services include Mikey Auto, JC Auto Gallery, Star Chrysler Jeep Dodge Ram Parts Department, Kiet Dat Auto Electric, JDM Engine World, K.F.K Cycles, Leon your car guy, Magic Auto Customs Glass and Security, Star Auto Body of Queens Village LLC, and Star Mitsubishi.
What are some nearby dining options around Dunkin' in Jamaica, NY?
Nearby dining options include Bon Appetit Restaurant, Port Mourant Guyana Fish Market & Grocery, Zoe Shack, and Friends Paradise Restaurant.
Are there any nearby entertainment or art venues near Dunkin'?
Yes, you can visit the IMAX Theatre at AMC Fresh Meadows and the Fun Time Pottery art gallery near Dunkin' in Jamaica, NY.