Dunkin'

3.8
316 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13850 Jamaica Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.8
316 reviews
5 stars
169
4 stars
48
3 stars
27
2 stars
10
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to disappointment and frustration.

Cleanliness

Several reviews mentioned issues with cleanliness, including a dirty parking lot and lack of restroom access for customers.

Mixed Experiences

Customer experiences varied widely, with some praising specific employees for excellent service while others reported consistently negative interactions.

Product Quality

Feedback on food and beverage quality was inconsistent, with some items praised for freshness while others were criticized for being stale or poorly prepared.
  • AA
    A A
    Nov 16, 2025
    1.0
    The cashiers are very rude here, such a bad touch to this place.
  • KM
    kamal mostafa
    Nov 14, 2025
    5.0
    Very nice All property always clean Customers service is good
  • AC
    Agrap Chakma
    Oct 22, 2025
    1.0
    Drunk people sleep at customer dine in area.
  • BM
    Barbara Matallana
    Sep 30, 2025
    1.0
    They will lie to you about the type of coffee. You pay for Midnight coffee (which they never have) and they will serve you regular...telling you us Midnight. Bacon is not well cooked and is raw and has elastic texture! Gross!!
  • DD
    Divo Dan
    Sep 10, 2025
    1.0
    I have come to this location a lot and spent a lot of time and money here.when I asked to use the bathroom they said no I don’t recommend people come here this is the last time I come here or spend money.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' located at 13850 Jamaica Ave, Queens?

This Dunkin' location is open 24 hours a day, seven days a week.

Where can I order Dunkin' products using a mobile app?

You can order ahead using the Dunkin' app available on iOS and Android platforms for a quick grab and go experience.