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Dunkin'

3.8
(321 reviews)

Business Details

13850 Jamaica Ave, Jamaica, NY
11435, United States
(718) 291-3107
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13850 Jamaica Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.8
321 reviews
5 stars
171
4 stars
51
3 stars
27
2 stars
9
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and during order taking.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer disappointment.

Cleanliness

Some reviews noted cleanliness issues in the store and the absence of customer restrooms.

Mixed Experiences

Service quality varied significantly depending on the staff on duty, with some customers praising specific employees while others had negative experiences.

Food Quality

Inconsistent food quality, with reports of overcooked or poorly prepared items.
  • LA
    Life with Adabekee
    6 days ago
    1.0
    You can see the lady kn the back stealing food from customers. And when you confront her she says that’s how it is. Never had such subpar dunkin service before
  • DM
    Deserine Mcpherson
    Feb 18, 2026
    4.0
    The wait time is always to long.
  • TT
    Takiyah
    Feb 10, 2026
    5.0
    While I do appreciate the cashier for help getting seating arrangements setup for me and My daughter, The donuts here not fresh at all. The customers where arguing with the workers it was a bit much for me and my 2 year old daughter
  • JB
    Jay Benso
    Dec 26, 2025
    1.0
    Early this morning for a bacon, egg, and cheese croissant receive no eggs , item was thrown together horrible very hard bacon and croissant.
  • DR
    Denise Robinson
    Dec 14, 2025
    4.0
    I have to make sure my sandwich is made hot

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' located at 13850 Jamaica Ave, Queens?

This Dunkin' location is open 24 hours a day, seven days a week.

Where can I order Dunkin' products using a mobile app?

You can order ahead using the Dunkin' app available on iOS and Android platforms for a quick grab and go experience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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