Dunkin'

3.3
317 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10962 Francis Lewis Blvd, Jamaica, NY
11429, United States

Hours

Reviews

3.3
317 reviews
5 stars
111
4 stars
62
3 stars
44
2 stars
16
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including reports of roaches in drinks and dirty facilities.

Customer Service

Numerous customers reported rude and unprofessional staff, with many expressing dissatisfaction with the service quality.

Order Accuracy

Many reviews mentioned issues with incorrect orders and lack of attention to customer requests.

Product Quality

Customers frequently complained about stale donuts and food items, indicating a decline in product freshness.

Service Speed

Several reviews noted slow service and long wait times, with some customers expressing frustration over delays.
  • JB
    Joshua Barbuto
    Jan 3, 2026
    1.0
    No restroom for customers, staff are rude.
  • ZM
    Zoey Mclean
    Jan 2, 2026
    1.0
    SHUT IT DOWN!!! ROACHES IN DRINKS IMAGINE THE FOODS AND DONUTS THATS OUT. I HAVE WARNED U ALL. INFESTED PLACE!!
  • SM
    Sandy Margin
    Jan 2, 2026
    1.0
    Absolutely disgusting. My friend ordered a drink here and found a roach inside it. This isn’t a minor mistake or bad service issue!!! This is a serious health and sanitation problem. We were completely shocked and disgusted. If this is what ends up in a customer’s cup, I can’t imagine what’s going on behind the counter. Won’t be returning, and I’d seriously caution others before ordering from this location.
  • LV
    Lyn V
    Nov 6, 2025
    2.0
    Since when does a cappuccino blast bring peanuts? Should be more careful. People are allergic.
  • LL
    Lilieth Lyons
    Nov 5, 2025
    5.0
    Fast service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jamaica, NY?

Dunkin' in Jamaica, NY is open from 5:00 AM to 10:00 PM Monday through Thursday and on Sunday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.

Does Dunkin' Jamaica, NY offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.