Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple reviews highlighted unsanitary conditions, including reports of roaches in drinks and dirty facilities.
Customer Service
Numerous customers reported rude and unprofessional staff, with many expressing dissatisfaction with the service quality.
Order Accuracy
Many reviews mentioned issues with incorrect orders and lack of attention to customer requests.
Product Quality
Customers frequently complained about stale donuts and food items, indicating a decline in product freshness.
Service Speed
Several reviews noted slow service and long wait times, with some customers expressing frustration over delays.
JB
Joshua Barbuto
Jan 3, 2026
1.0
No restroom for customers, staff are rude.
ZM
Zoey Mclean
Jan 2, 2026
1.0
SHUT IT DOWN!!! ROACHES IN DRINKS IMAGINE THE FOODS AND DONUTS THATS OUT. I HAVE WARNED U ALL. INFESTED PLACE!!
SM
Sandy Margin
Jan 2, 2026
1.0
Absolutely disgusting. My friend ordered a drink here and found a roach inside it. This isn’t a minor mistake or bad service issue!!! This is a serious health and sanitation problem. We were completely shocked and disgusted. If this is what ends up in a customer’s cup, I can’t imagine what’s going on behind the counter. Won’t be returning, and I’d seriously caution others before ordering from this location.
LV
Lyn V
Nov 6, 2025
2.0
Since when does a cappuccino blast bring peanuts? Should be more careful. People are allergic.