Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
376 reviews
5 stars
179
4 stars
78
3 stars
54
2 stars
28
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees yelling at customers and providing incorrect orders.
Quality Issues
Numerous reviews highlighted problems with drink and food quality, including stale donuts, incorrect orders, and poorly made beverages.
Cleanliness
Several customers noted that the location was dirty and in need of cleaning, with concerns about hygiene and unsanitary conditions.
Service Speed
Customers frequently mentioned slow service and disorganization, leading to long wait times even during less busy hours.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that there are positive experiences at this location.
- TNTaylor Nueman2 days ago5.0I’ve been coming here for months because I have a good friend that lives in the area and the donuts 🍩 are ALWAYS , ALWAYS, always fresh! Never crumbly or stale , and not even a hit or miss like most Dunkin locations. Just soft , fresh and delicious, even in the middle of the day! And always a clean and appealing presentation of the donuts! Come see for yourself!
- SBStacey BaezDec 5, 20251.0This is the worst Dunkin ever the people who work thier very rude the guy that works thier is so rude he was yelling at me and putting his hands up like if he was going to hit me yelling at me infront of everyone and my 5 year old son
- LCLee ChoOct 3, 20255.0This is one of the better DD. They're friendly & the make good coffee & lattes.
- IHImani HallSep 26, 20255.0I come nearly every day on my way to work. I order within 5 minutes before I walk up and my drink and food are always ready. The employees recognize me and ask how I am if they aren't too busy, it is a very sweet start to my day ☺️
- WEWeens ElieAug 17, 20251.0Employees yelling at customers and putting to much sugar resulting in me having to throw it away
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Jamaica, NY?
Dunkin' in Jamaica, NY is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What kinds of food and beverages does Dunkin' serve?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and offers meals including breakfast, lunch, and brunch.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead quickly using the Dunkin' mobile app available on iOS and Android.
Is there a drive-thru at this Dunkin' in Jamaica, NY?
No, this Dunkin' location does not have a drive-thru.
What are some nearby places I can visit after grabbing a coffee at Dunkin'?
Nearby you can visit Carvel for ice cream, Blink Fitness for a workout, or explore the beauty salons like Technics By Ms. Nic and Fly Trimm Hair Studio.
Are there health services near Dunkin' in Jamaica, NY?
Yes, MVP Pediatrics and CityMD Springfield Gardens Urgent Care- Queens are nearby for medical needs.
Where can I fuel my car when visiting Dunkin' at 13118 Merrick Blvd?
You can fuel up nearby at the Shell gas station located close to the Dunkin' location.
Does this Dunkin' provide free Wi-Fi and accept credit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.