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Dunkin'

3.9
(346 reviews)

Business Details

16804 Jamaica Ave, Jamaica, NY
11432, United States
(718) 526-3376
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16804 Jamaica Ave, Jamaica, NY
11432, United States

Hours

Reviews

3.9
346 reviews
5 stars
176
4 stars
74
3 stars
29
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with reports of both friendly and rude staff, as well as issues with order accuracy.

Cleanliness

Several reviews mention cleanliness issues, including dirty tables and appliances, while others note that the store is clean.

Food Quality

Food quality is hit or miss, with some customers enjoying fresh items while others report stale or poorly prepared food.

Order Accuracy

Many customers express frustration over incorrect or incomplete orders, indicating a need for improvement in order handling.
  • MM
    MASUD MOLLIK
    Feb 23, 2026
    1.0
    I ordered a hot latte but they gave an iced one. I told them to make a hot one but their behavior was not good they rudely told me that they can’t. It’s not my fault. I asked for hot latte but they charged me for iced. It’s their fault.
  • SF
    SHAWN C (Fresh)
    Feb 11, 2026
    5.0
    One of my favorite Dunkin Donuts to go to. Newly renovated and the service is always on point.
  • AR
    Abel Romero
    Nov 3, 2025
    1.0
    One of the worst dunkins I've been too Food was stale and under cooked This place needs a deep clean dirty appliances, dirty tables and floor Service lady doesn't give back coin change so she can throw it in her tip jar I don't mind leaving a tip it's just the way she does it feels like I'm being robbed
  • JP
    Jenny P
    Nov 2, 2025
    1.0
    Went in order a spice latte and only to realize it was 1/2 cup of beverage, I went right back in and ask if this is what I paid for and was apologized to and given an upgrade of the same order. Make sure you always check your order before leaving
  • JK
    Jacques Karteron
    Oct 16, 2025
    5.0
    This particular Dunkin everything was great!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jamaica, NY?

Dunkin' Jamaica, NY is open Monday to Saturday from 5:00 AM to 10:00 PM and Sunday from 5:00 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Jamaica offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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