Dunkin'

3.9
344 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
16804 Jamaica Ave, Jamaica, NY
11432, United States

Hours

Reviews

3.9
344 reviews
5 stars
175
4 stars
75
3 stars
28
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are inconsistent, with reports of both friendly and rude staff, as well as issues with order accuracy.

Food Quality

While many customers enjoy the food and drinks, there are complaints about stale items and incorrect orders.

Cleanliness

Some reviews mention cleanliness issues, including dirty tables and overflowing trash cans.

Speed of Service

Customers frequently note slow service, especially during busy hours, leading to frustration.

Overall Experience

The overall experience varies widely, with some customers expressing satisfaction while others report significant dissatisfaction.
  • AR
    Abel Romero
    Nov 3, 2025
    1.0
    One of the worst dunkins I've been too Food was stale and under cooked This place needs a deep clean dirty appliances, dirty tables and floor Service lady doesn't give back coin change so she can throw it in her tip jar I don't mind leaving a tip it's just the way she does it feels like I'm being robbed
  • JP
    Jenny P
    Nov 2, 2025
    1.0
    Went in order a spice latte and only to realize it was 1/2 cup of beverage, I went right back in and ask if this is what I paid for and was apologized to and given an upgrade of the same order. Make sure you always check your order before leaving
  • JK
    Jacques Karteron
    Oct 16, 2025
    5.0
    This particular Dunkin everything was great!!
  • TS
    Tejinder Sidhu
    Sep 25, 2025
    1.0
    The coffee is so good but the staff behave is not good
  • FC
    Flor Cortex
    Jul 9, 2025
    1.0
    No good service I specificity rye my coffe they give me the regular one I have to put to garbage

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jamaica, NY?

Dunkin' Jamaica, NY is open Monday to Saturday from 5:00 AM to 10:00 PM and Sunday from 5:00 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Jamaica offers both delivery and curbside pickup services for your convenience.