Dunkin'

4.0
274 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13328 Springfield Blvd, Jamaica, NY
11413, United States

Hours

Reviews

4.0
274 reviews
5 stars
132
4 stars
71
3 stars
31
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report excellent and friendly service, while others describe rude and inattentive staff.

Order Accuracy

Many customers express frustration with incorrect orders and poor attention to detail when preparing drinks and food.

Cleanliness

The store is generally reported as clean, but some customers noted issues with dirty tables and unsanitary conditions.

Speed of Service

While some reviews praise fast service, others complain about long wait times and slow order processing.

Product Quality

Customers enjoy the coffee and donuts, but there are complaints about stale products and incorrect drink preparations.
  • MT
    Marcia Travels
    Nov 10, 2025
    5.0
    Been here plenty of times, but decided to order the Chicken and roasted pepper Dunkin wrap! I wanted something healthy and this hit the spot. Ordered with a Healthy version of a macchiato and I wished I ordered 2 of those wraps!
  • AM
    Alexis M
    Oct 29, 2025
    1.0
    Called to find out if they have the Halloween bucket and a variety of munchkins. Associate answered the phone after 4 calls. Tells me “ we have have 4 different kinds, it’s busy right now you come and check and he doesn’t have time to be on the phone, then hangs up the phone”. Very rude. Very nasty. They will not be getting my business. 0 stars if I could. Don’t go here !!
  • AR
    a r
    Oct 18, 2025
    5.0
    Excellent customer service guy working there was super polite and professional. The place is clean and neat خدمة العملاء ممتازة والقهوة طعمها رهيب
  • RR
    Ro
    Sep 21, 2025
    3.0
    Thanks for getting me going!
  • BD
    Brittany Davis
    Aug 7, 2025
    1.0
    They use to make my coffee the way I want and it’s super sweet the way I like it but recently I have not put no sugar in it. When I tell them to more sugar or put an extra pump of a sweetener but nope. Also they were talking about me in their language and how I get my coffee

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Jamaica, NY?

Dunkin' in Jamaica, NY is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' Jamaica, NY offer delivery and pickup services?

Yes, Dunkin' Jamaica, NY offers both delivery and curbside pickup services.