Dunkin'

3.4
433 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8347 Parsons Blvd, Jamaica, NY
11432, United States

Hours

Reviews

3.4
433 reviews
5 stars
166
4 stars
78
3 stars
65
2 stars
22
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, leading to frustration.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness Issues

Several customers noted unsanitary conditions, including dirty tables and concerns about food hygiene.

Order Accuracy

Numerous complaints were made about incorrect orders and poor food preparation, affecting overall satisfaction.

Positive Atmosphere

Despite the issues, some customers appreciated the clean environment and friendly service at times.
  • SA
    Shahzeb Ahmed
    6 days ago
    1.0
    Probably the slowest workers in all the Dunkins combined. Drive thru always takes extra long so I decided to go in person today. Same bad service
  • TJ
    trishala jha
    Dec 31, 2025
    3.0
    this place had a good atmosphere but the workers were working a little slow, and the cashier i worked with didn’t speak loud enough for me to hear, so i kept having to ask her to repeat herself, the donut was good but dry, and the drink i got was a little too sweet and i had to mix it myself which took up my little time i had
  • SM
    Shania M
    Dec 17, 2025
    1.0
    They gave me 2 cups of black coffee instead of hot chocolate.My food was not fresh at all it looked like it has been sitting out for a minute.
  • RR
    Reilly Rose
    Nov 20, 2025
    5.0
    Very clean, very quiet and the atmosphere is great. No complaints!
  • UG
    Usman Ghani
    Oct 17, 2025
    1.0
    You're better off sitting at home and drinking milk.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jamaica, NY?

Dunkin' in Jamaica, NY is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.