Dunkin'

3.4
436 reviews

Business Details

8347 Parsons Blvd, Jamaica, NY
11432, United States
(718) 526-9690
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8347 Parsons Blvd, Jamaica, NY
11432, United States

Hours

Reviews

3.4
436 reviews
5 stars
165
4 stars
79
3 stars
65
2 stars
22
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and in-store.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about poor communication and lack of customer care.

Food Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing stale items, incorrect orders, and overall poor preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.

Atmosphere

While some customers appreciated the atmosphere, others noted issues with noise levels and staff interactions that detracted from the experience.
  • MA
    Md Hossain (aashiquemasum)
    Feb 5, 2026
    1.0
    Really slow they don’t have any sense of urgency. This is just disgusting that they are disagreeing to do the Dunkin procedure as everyone else follows. The picture shows that people waiting hours for their weird service .
  • HM
    Hasan Mahmud
    Jan 27, 2026
    4.0
    One of the reasons I go here is for the donuts. My son loves these.
  • MH
    Maksuda Haque
    Jan 25, 2026
    1.0
    Got half a dozen donuts packed it in paper bag and the donuts are stale and smelly.
  • CY
    Candy Yax
    Jan 21, 2026
    1.0
    Horrible! They gave me an expired bread with mold, when I asked for a bagel.. i asked for a coffee with 1 sugar they gave me 4 sugars. I asked for my bread with with no cheese and they gave me a ton of cheese. Unbelievable! Never ever coming back!
  • SA
    Shahzeb Ahmed
    Jan 6, 2026
    1.0
    Probably the slowest workers in all the Dunkins combined. Drive thru always takes extra long so I decided to go in person today. Same bad service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jamaica, NY?

Dunkin' in Jamaica, NY is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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