Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
717 reviews
5 stars
314
4 stars
156
3 stars
102
2 stars
37
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly at the drive-thru.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for being rude and inattentive.
Product Quality
Several reviews mentioned issues with food quality, including incorrect items, cold food, and unsanitary conditions.
Cleanliness
The location was noted to be clean by some customers, but there were also reports of unsanitary practices.
Management Concerns
Customers expressed a need for better staff training and management oversight to improve service and order accuracy.
- FSFluffle Star2 days ago1.0Ordered at 1:30pm on a Saturday, my drink wasn’t even nearly filled :(
- GAGeordanio AdolpheDec 23, 20255.0They have a good rhum raisin Ice cream
- AOasim omiDec 13, 20251.0irresponsible staff who doesn’t pay attention to when the customers are waiting. I had been waiting in the drive thru for 20 mins and they forgot to give me my order which was seating idle. The store was empty as well as this occurred around 4pm.
- CPChristopher PersaudDec 12, 20255.0Very Good Service Especially Seeing Sumi The Manager Of The Store Knowing Her For A Long Time.
- AIArslaan IkramNov 14, 20254.0Same as all Dunkins
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 18711 Jamaica Ave, Jamaica, NY?
Dunkin' is open daily from 5:00 AM to 11:00 PM at this location.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for your convenience.
What seasonal drinks are currently featured at Dunkin'?
Currently, Dunkin' features holiday drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' using a mobile app?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play Store for a fast grab-and-go experience.
What types of food does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' have a drive-thru and free Wi-Fi?
Yes, this location offers a drive-thru service and free Wi-Fi for customers.
Are there any nearby places to visit before or after enjoying Dunkin'?
Yes, nearby you can visit Baskin-Robbins for ice cream treats, Advance Car Wash for car services, and Jamaica Massage Spa for relaxation and wellness.
How can nearby Baskin-Robbins complement my visit to Dunkin'?
After grabbing coffee and breakfast at Dunkin', you can enjoy desserts or ice cream at nearby Baskin-Robbins, conveniently located close by for a sweet treat.
Can I get my car serviced near Dunkin' at Jamaica, NY?
Yes, Advance Car Wash and several automotive repair and detailing services are nearby, making it easy to take care of your car while visiting Dunkin'.
Are there options for tech support or employment agencies close to Dunkin'?
Yes, Mega Techs IT Consulting Solutions INC & Software and employment agencies are located nearby, allowing you to combine your Dunkin' visit with tech or career needs.