Dunkin'

3.7
691 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
146-17 Jamaica Ave, Jamaica, NY
11435, United States

Hours

Reviews

3.7
691 reviews
5 stars
271
4 stars
170
3 stars
116
2 stars
37
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to poor customer experiences.

Cleanliness

Several customers reported unsanitary conditions, including sightings of pests and dirty floors, indicating a lack of proper maintenance.

Order Accuracy

Many customers experienced issues with incorrect orders and misunderstandings, suggesting a need for better communication and training among staff.

Product Quality

While some customers enjoyed the coffee and donuts, others complained about stale products and poorly prepared food items.

Service Speed

Customers noted slow service and long wait times, particularly during busy hours, affecting overall satisfaction.
  • JR
    Jhorman Rojas
    Oct 28, 2025
    4.0
    Muy bien. 👍🏼
  • RW
    Ruben Wilson
    Oct 1, 2025
    2.0
    I know the place but I never entered this place
  • RR
    ronald ribeiro
    Sep 19, 2025
    1.0
    It was a Rat inside the store at the counter top behind the employee area while I was eating last night. I lost my appetite and notified the employee. He saw the Rat and made a phone call . I hope they get rid of this Rat rodant situation because that's unsanitary and dangerous to the public buy food at this Dunkin Donuts.
  • EA
    Elizabeth Askari
    Jun 27, 2025
    1.0
    If I could give negative stars I would, staff was very rude, drink was extremely water down and food was still frozen, dont go to this location yoy will be disappointed.
  • DG
    Darren Gopaul
    Jun 17, 2025
    1.0
    I specifically ordered an egg and cheese sandwich through the Dunkin’ App. I’m Muslim and do not eat bacon. Unfortunately, when I bit into it, I found bacon inside. This is completely unacceptable. Dietary restrictions should be respected, and mistakes like this can be very offensive and upsetting. Horrible experience—I won’t be returning to this location

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jamaica, NY?

Dunkin' in Jamaica, NY is open from 3:00 AM to 11:00 PM Monday through Saturday, and from 3:00 AM to 10:30 PM on Sundays.

Does Dunkin' offer delivery and pickup services?

Dunkin' offers delivery and curbside pickup services.