What are some specialty items available at Dunkin'?

Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.

Is there a mobile app to order from Dunkin'?

Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.

Does Dunkin' in Jamaica, NY have a drive-thru?

No, this Dunkin' location does not have a drive-thru service.

Can I find free Wi-Fi at Dunkin' in Jamaica, NY?

Yes, this Dunkin' location offers free Wi-Fi to customers.

What meals are served at Dunkin' in Jamaica, NY?

Dunkin' serves breakfast, lunch, and brunch meals.

What nearby places can I visit before or after my trip to Dunkin'?

Nearby places include Nino's Pizzeria for Italian food, Baskin-Robbins for ice cream and smoothies, and Buffalo Wild Wings for American cuisine and wings.

How can the nearby MTA Subway - 179th St (F) station help me reach Dunkin'?

The MTA Subway - 179th St (F) station provides convenient public transit access close to Dunkin', making it easy for commuters and visitors to get to the store.

What other food options are available around the Dunkin' location in Jamaica, NY?

Around Dunkin', you can find other eateries such as 179 Star Donuts bakery, Noel's Pizza 3, Adana Turkish Grill, Rio Fried Chicken & Pizza, and Krispy Krunchy Chicken offering a variety of meals.

Brand Certified

Dunkin'

3.2

(188 reviews)

Get Directions Order Menu Call Website

Business Details

17915 Hillside Ave, Jamaica, NY

11432, United States

(718) 658-1728

https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Curbside pickupNot available
Drive-throughNot available
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
[Free/Paid] wi-fiNot available
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dunkin'

17915 Hillside Ave, Jamaica, NY

11432, United States

Get Directions

Hours

Monday5:00 AM - 9:00 PM

Tuesday5:00 AM - 9:00 PM

Wednesday5:00 AM - 9:00 PM

Thursday5:00 AM - 9:00 PM

Friday5:00 AM - 9:00 PM

Saturday5:00 AM - 9:00 PM

Sunday5:00 AM - 9:00 PM

Reviews

3.2

188 reviews

5 stars

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with reports of rudeness, unprofessional behavior, and employees ignoring customers.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and poorly made drinks.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of proper hygiene practices among staff.

Speed of Service

Customers frequently complained about slow service, long wait times, and disorganization during busy hours.

Product Quality

There were complaints about stale food items and poorly prepared drinks, leading to dissatisfaction with the overall product quality.

TS
The Ultimate Singer
Feb 7, 2026
1.0
Horrible customer service especially if you're Black or Hispanic. 1. The workers will ignore you if you're picking up a mobile order. 2. Their mobile order pick up isn't even where it says it is. 3. They will look at you and not say a thing. There is another review with a video that lady still works there, today she looked at me i said excuse me three times and she ignored me then passed another customers drink to them in front of my face and then walked away. Her coworkers are just as rude as one watched this happenedand still did not come over to help. I ended up having to reach behind their napkin stand to grab my drinks and leave.
AA
aseel
Dec 16, 2025
1.0
No good 😕
MC
Maximiliano Cruz
Nov 21, 2025
1.0
This is by far THE WORST customer service for dunkin donuts. I walked away after asking the clerk if I can get a coruscant with butter and she told me NO all 3 of the employees working RIGHT NOW said no to me. I walked away when Im a customer that comes there every single day to get coffee and I work for the dealership across the street moving forward I will tell my entire staff to NEVER buy from there. The team in our dealership for now on will go to another dunkin donuts near by this is the closes one to us because its a across the street she is a disgusting human being working for a food service.
ZH
zakaria habib
Nov 1, 2025
1.0
Yesterday morning, 11.30 am I went there for coffee, front 2 lady stuff was matchless rude with me and all customers, seems like we want coffee without paying money,though all customers were talking nicely. Front 2 lady very unprofessional and rude. Please nobody talk with them with smily face.
DP
Dina Palaguachi
Oct 31, 2025
1.0
They are so rude let me tell you they gave me diary one time and I asked them To fix it and they were so set on the fact that it was oat milk but my baby has CMPA so I know it was diary because my baby felt all the side effects of it after and was crying her brains out ( she’s breastfed) their attitude towards fixing the problem was nasty literally could’ve ended up in the ER not that they care though since it’s not them right ? This location needs new staff ASAP!