Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
185 reviews
5 stars
73
4 stars
26
3 stars
17
2 stars
11
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and poor attention to detail, resulting in dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions and lack of proper hygiene practices among staff.
Speed of Service
Customers frequently complained about slow service, especially during busy times, leading to long wait times.
Product Quality
Feedback indicated that food and drink quality was inconsistent, with reports of stale donuts and poorly made beverages.
- MCMaximiliano Cruz3 days ago1.0This is by far THE WORST customer service for dunkin donuts. I walked away after asking the clerk if I can get a coruscant with butter and she told me NO all 3 of the employees working RIGHT NOW said no to me. I walked away when Im a customer that comes there every single day to get coffee and I work for the dealership across the street moving forward I will tell my entire staff to NEVER buy from there. The team in our dealership for now on will go to another dunkin donuts near by this is the closes one to us because its a across the street she is a disgusting human being working for a food service.
- ZHzakaria habibNov 1, 20251.0Yesterday morning, 11.30 am I went there for coffee, front 2 lady stuff was matchless rude with me and all customers, seems like we want coffee without paying money,though all customers were talking nicely. Front 2 lady very unprofessional and rude. Please nobody talk with them with smily face.
- DPDina PalaguachiOct 31, 20251.0They are so rude let me tell you they gave me diary one time and I asked them To fix it and they were so set on the fact that it was oat milk but my baby has CMPA so I know it was diary because my baby felt all the side effects of it after and was crying her brains out ( she’s breastfed) their attitude towards fixing the problem was nasty literally could’ve ended up in the ER not that they care though since it’s not them right ? This location needs new staff ASAP!
- BABessy AlvarezOct 25, 20251.0Muy pésima atención la señora que me atendió hoy, en caja fue muy grosera. Deberían contratar personal que trate mejor los clientes…
- ZSzannatun SikderOct 24, 20251.0Seriously, the customer service at Dunkin’ Donuts is a joke. My friend got major attitude picking up our order, which, of course, was WRONG. When I called to fix it, they were rude, hung up on me twice, and acted like talking to a manager was some kind of impossible task. What is wrong with these people? I'm beyond annoyed. How do people with zero customer service skills even get hired? It’s completely unprofessional and frankly, infuriating. Dunkin’ Donuts needs to get their act together and train their employees on basic manners. This isn’t rocket science, people!
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Jamaica, NY?
Dunkin' in Jamaica, NY is open Monday to Friday from 5:00 AM to 10:00 PM and on weekends from 6:00 AM to 10:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some specialty items available at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a mobile app to order from Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
Does Dunkin' in Jamaica, NY have a drive-thru?
No, this Dunkin' location does not have a drive-thru service.
Can I find free Wi-Fi at Dunkin' in Jamaica, NY?
Yes, this Dunkin' location offers free Wi-Fi to customers.
What meals are served at Dunkin' in Jamaica, NY?
Dunkin' serves breakfast, lunch, and brunch meals.
What nearby places can I visit before or after my trip to Dunkin'?
Nearby places include Nino's Pizzeria for Italian food, Baskin-Robbins for ice cream and smoothies, and Buffalo Wild Wings for American cuisine and wings.
How can the nearby MTA Subway - 179th St (F) station help me reach Dunkin'?
The MTA Subway - 179th St (F) station provides convenient public transit access close to Dunkin', making it easy for commuters and visitors to get to the store.
What other food options are available around the Dunkin' location in Jamaica, NY?
Around Dunkin', you can find other eateries such as 179 Star Donuts bakery, Noel's Pizza 3, Adana Turkish Grill, Rio Fried Chicken & Pizza, and Krispy Krunchy Chicken offering a variety of meals.