Dunkin'

3.7
446 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14601 Rockaway Blvd, Jamaica, NY
11436, United States

Hours

Reviews

3.7
446 reviews
5 stars
197
4 stars
89
3 stars
56
2 stars
26
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being friendly, while others are reported as rude or unhelpful.

Food Quality

Inconsistent food quality; several customers reported stale donuts and poorly prepared items.

Cleanliness

Concerns about cleanliness, particularly in bathrooms and overall store appearance.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Speed of Service

Service speed is often criticized, with many customers experiencing long wait times.
  • KK
    Korinne
    Oct 29, 2025
    1.0
    Every time I ask them for ketchup the manager yells and calls me disrespectful. Every time she isn’t there I get the ketchup and nice service and it’s just her who has an issue. How is 2 packets of ketchup enough for 2 order hashbrowns and a bacon egg and cheese sandwich.?
  • ST
    Savannah Tulier
    Sep 22, 2025
    1.0
    They are stingy with the cold foam, I usually ignore it but today I had to ask them to give me more because every time I go here they keep giving me a really little bit and I’m paying for it. This is the third time they also gave me a whipped cream top with cold foam instead of the cold foam top. In my experience they don’t mix my drink well and all of the ingredients are at the bottom still when they give it to me. It’s lazy service sometimes
  • RA
    Rick Antonio
    Sep 21, 2025
    1.0
    I just ordered an Ice Caramel Coffee which was prepared wrong, the coffee taste like it needed to be changed it was very bitter. My sandwich Bacon and Cheese on a toasted croissant was toasted hard and I refuse to eat it. I won't order from this Dunkin again.
  • DD
    Drudacreator
    Aug 30, 2025
    5.0
    Dunkin' Donuts has these wake up wraps that are great. Customer service is awesome , the store is very clean has great young staff that trya to keep us on rockaway blvd and America running 🏃🏽‍♀️
  • SU
    sky unidentifiedstorm
    Jun 4, 2025
    2.0
    This place needs renovations fast and professionally cleaned. Outdated furnishings. Windows are disgusting. Better to say a grab and go kind of joint.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Jamaica, NY?

Dunkin' in Jamaica, NY is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.