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Alba's Pizzeria & Restaurant

4.3
(1142 reviews)

Business Details

13765 Queens Blvd, Jamaica, NY
11435, United States
(718) 291-1620
https://albaspizzarestaurant.com

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Alba's Pizzeria & Restaurant
13765 Queens Blvd, Jamaica, NY
11435, United States

Hours

Reviews

4.3
1,142 reviews
5 stars
686
4 stars
258
3 stars
92
2 stars
37
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

The food is generally praised for being delicious and well-prepared, with specific mentions of pizza, pasta, and other Italian dishes.

Service Issues

Service quality is inconsistent, with several reviews highlighting poor service, attitude from staff, and order mix-ups.

Atmosphere

The restaurant's ambiance is noted as pleasant and inviting, especially in the newly renovated dining area.

Delivery Experience

Delivery service is often described as prompt and friendly, although there are occasional delays reported.

Customer Relations

There are complaints about the owner's attitude and customer service, with some customers feeling disrespected or uncomfortable.
  • TG
    Tania Garcia
    4 days ago
    1.0
    I come here about once a week or so. I just moved to the area and have had pleasant experiences here until today. The guy who served me has absolutely no customer service skills whatsoever. Looked at me without asking me what I wanted which I let it pass because I understand people have bad days. When my order was ready, it was placed on the counter and that’s it. Refused to speak to me or even look at me … idk what that was about but I have violated people for less. 🤷🏻‍♀️ I only let it rock because the older Mexican guy who usually takes my order is nice to my son and I. Anyways, won’t be stopping here any longer because it’s about the principle. Pizza is absolutely delicious tho. It’s sad that possibly some of the employees might be racist, who knows.
  • IM
    Ivan Melgarejo
    Feb 18, 2026
    5.0
    I have been a customer for the last 26 years. Usually I go to Alba's for lunch either by myself or a group of friends. I also have used their catering service many times. And now with their new renovations I have been fortunate to been invited to a retirement party and most recently a 2026 new year celebration. I have to say Alba's always hits it out of the ballpark. From the two owners down to all their employees. Looking forward to the next time I go there. Hopefully sooner than later. My only complaint will be the parking. You might have to park a few blocks away but at the end the walk will be worth the time spent in Alba's
  • BT
    Beauty Tips
    Feb 18, 2026
    5.0
    Absolutely love Alba’s! Great food, and the owner is an incredibly kind and helpful person. I asked if they could deliver outside their delivery zone to Long Island for a senior couple, and he made it happen and covered the driver cost to ensure it got there. I order from here every time I’m in New York. Highly recommend.
  • CF
    Claudia Frech
    Feb 18, 2026
    5.0
    Die beste Pizza und Pasta in ganz New York. Der Pizzateig ist perfekt, die Zutaten sind frisch und aromatisch, und jedes Gericht wird mit viel Liebe zubereitet. Auch die Pasta ist ein absolutes Highlight – perfekt gekocht und authentisch im Geschmack. Das Ambiente ist toll – gemütlich, stilvoll und hat eine einladende Atmosphäre. Besonders hervorheben möchte ich auch die freundlichen Mitarbeiter. Absolut empfehlenswert – ich komme garantiert wieder! 🍕🍝
  • MT
    Melanie Tam
    Feb 10, 2026
    3.0
    This is my Grandma's go-to pizzeria since it's close to her house. I remember her taking me there when I was a kid whenever I would visit her. I ordered ahead online for pick-up on a Saturday, and everything was hot and ready by the time I got there. I ordered a large pie (half cheese/half mushroom), chicken parm hero, penne vodka, and a rice ball. The pizza was pretty solid - they don't skimp on the mushrooms. Chicken parm was fine but could have used a bigger piece of chicken because the bread was too big for it. The penne vodka could have used some more cream because it just tasted like marinara sauce. And finally, the rice ball needed more meat/cheese filling in it - especially since it was $7 a pop. I think next time we order, I would probably just stick to the pizza.

Brand Certified Facts from Alba's Pizzeria & Restaurant

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Certified March 01, 2026Yext Knowledge Graph
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