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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(729 reviews)

Business Details

18711 Jamaica Ave, Jamaica, NY
11423, United States
(718) 454-3501
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jamaica, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18711 Jamaica Ave, Jamaica, NY
11423, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.7
729 reviews
5 stars
316
4 stars
159
3 stars
102
2 stars
37
1 star
115
  • FP
    Fatema Poushi
    Apr 20, 2026
    5.0
    This is the best Dunkin’ I’ve ever been to. The service is always fast, and the staff are consistently friendly. Somehow, the coffee even tastes better here. I’ve never written a review for Dunkin’ before, but this location truly deserves five stars.
  • AJ
    ali javed
    Apr 4, 2026
    1.0
    Came in as a customer and was refused use of the restroom—“employees only.” That’s really poor customer service. The manager said it’s for storage and employees only, even though the restroom has direct access from the entrance and wouldn’t interfere with their work. Shame. Won’t be coming back to this location. Not even the employees know what they are doing. Disconnected in communication manger seems to be doing her own things.
  • RB
    Richard Burgos
    Apr 2, 2026
    1.0
    What are the worst Dunkin' Donuts I've been to. Such a big place and they have a bathroom and don't let you use it because it's for employees only. Which I knew back then it was for also the public especially that they have a sit-down to eat in there by law they're supposed to have bathrooms for the public especially when they have a sit-down to eat.
  • TS
    The Ultimate Singer
    Mar 25, 2026
    1.0
    The service is horrible. I go here often and the service is usually the same. I'll order about 5-10 minutes before getting there and my drinks are never made. They don't care for their online orders and prioritize drive thru orders. Even walk in customers they'll make orders for their own race first then lag on everyone else's. A total of 4 workers usually the drive thru worker bosses the other workers around and barely does a thing. I wish I had a video of my last interaction a worker messed up a shake and she went over to WATCH them remake it with a full drive thru and packed lobby. Today it was not as bad in service but standards. The wait was still long but when I walked in there was 2 workers basically doing nothing. One was washing the same drain for 5 mintes and the other wiping a table and the syrups down. The only male worker took orders and made drinks with NO GLOVES. The drive thru worker immediately disappeared and went into the back for a good 3 minutes on my arrival. In this video you can see the movements of the workers and unhygienic practices. The man puts my drink next to the lady's bucket while she's wiping nothing and it's in such a close proximity she could've potentially splashed that cleaning solution or whatever in my drink. Horrible workers I don't understand why dunking allows these people to ruin their brands image. It's apparently locally owned and I think thats the problem 🫤
  • SK
    Svetlana Khaimova
    Mar 16, 2026
    1.0
    Went to get banana split. The guy on the counter berally put ice cream he charged me $11 and I couldn't even enjoy it. He had such an attitude he was kept on screaming at his worker and . And was were unprofessional. I payed $11 and felt like I didn't even satisfy my taste buds .So disappointed

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 18711 Jamaica Ave, Jamaica, NY?

Dunkin' is open daily from 5:00 AM to 11:00 PM at this location.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

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Certified April 26, 2026Yext Knowledge Graph
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