Dunkin'

3.8
214 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jackson Heights, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
87-10 Northern Blvd, Jackson Heights, NY
11372, United States

Hours

Reviews

3.8
214 reviews
5 stars
111
4 stars
36
3 stars
20
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and quick service, others reported rude and unprofessional behavior from staff.

Cleanliness

Several reviews highlighted cleanliness issues, with some customers noting dirty conditions in the store and concerns about food safety.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for better training and attention to detail among staff.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and poorly made beverages.

Staff Friendliness

While many customers appreciated the friendly demeanor of the staff, there were notable instances of rudeness that negatively impacted the overall experience.
  • DA
    Diane Gregorio (Earth Angel)
    Nov 12, 2025
    5.0
    The worker are so loving, they treat both me and my kid with lots of love and respect. They are absolutely the greatest team of dunking donuts that I've ever encountered through out my life.
  • FS
    Futbol Soccer
    Nov 1, 2025
    1.0
    I’m really disappointed. My little girl went trick-or-treating and decided to wear her cozy sweater and be a bear. The worker told her they only give candy to kids in costumes. She was too small to speak up for herself, and instead of showing kindness over a 5-cent candy, the adults there sent her out upset. I was waiting outside—otherwise, I would’ve said something. This used to be our go-to place for coffee and donuts, but after seeing how they treated a child, I won’t be spending another dime there.
  • OM
    Omar Malik
    Oct 14, 2025
    5.0
    Came here around 10am the customer service was amazing and the employees were very nice and got me what I needed right away . Don’t see this type of customer service at Dunkin’s often
  • EJ
    Emma Jackson
    Sep 17, 2025
    5.0
    Nice
  • SE
    Sofia Escandon
    Jul 25, 2025
    5.0
    Really good

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jackson Heights, NY?

Dunkin' in Jackson Heights, NY operates daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services at this location.