Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jackson Heights, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on staff is mixed; while some customers praised the kindness and efficiency of employees, others reported rude behavior and poor service.
Cleanliness
Several reviews highlighted cleanliness issues, with some customers noting dirty conditions in the establishment.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, mentioning incorrect orders and stale items.
Atmosphere
The ambiance received mixed reviews, with some enjoying the cozy environment while others found it unwelcoming and noisy.
AS
Anish Sunar
Dec 12, 2025
5.0
the staff are really kind and fast
CH
Chomyat Hnin20
Dec 7, 2025
1.0
This morning, i bought a cold drink. I asked nicely to the girl who worked in there for sleeves for my drink., she just replied rudely that “SLEEVES R ONLY FOR HOT DRINKS”
Normally staff doesnt put sleeve on the cold drink, i understand this part. But when the customer requests the sleeve, they should give it to them. All the cafe does this. Why DUNKIN has a rule even though customers request for sleeves, they dont give out.?
Poor customer service.
Plus i put the vanilla in drink when i ordered, but i didn’t taste of vanilla at all.
POOR QUALITY AND POOR CUSTOMER SERVICE AT ALL.
But the place is clean.
DT
Dee Trizzy
Nov 23, 2025
5.0
My wife and I were craving some coffee, so we stopped into this Dunkin’—and I’m so glad we did. We were taken care of by Anna, who was absolutely amazing. She went above and beyond to make sure our coffees were perfect. My wife loved hers so much that I ended up ordering the same drink, just iced.
I originally ordered a croissant with my bacon, egg, and cheese but changed my mind and asked for a bagel instead. Anna quickly let the cook know, and the correction was handled with zero issues. The cook was incredibly kind as well and even greeted us with a big smile when handing over our food.
These two were a phenomenal team. Their outstanding customer service, kindness, and hospitality made our visit exceptional. They truly deserve to be recognized by the company.
MD
Mario Delucca
Nov 22, 2025
5.0
Nice place to have a cup of coffee. Employees are always nice.
What are the operating hours of Dunkin' at 8118 Roosevelt Ave, Jackson Heights?
Dunkin' is open daily from 5:00 AM to 10:00 PM.
Does Dunkin' in Jackson Heights offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services.
What new holiday drinks are available at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' coffee and snacks using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of food and beverages does Dunkin' Jackson Heights serve?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and have options for breakfast, lunch, and brunch.
Does the Dunkin' location in Jackson Heights have a drive-thru?
No, this Dunkin' location does not have a drive-thru.
Are there nearby public transit options to reach Dunkin' at 8118 Roosevelt Ave?
Yes, Dunkin' is conveniently located near the 82nd Street-Jackson Heights New York Subway station and the MTA Subway - 82nd St/Jackson Heights (7) metro station, making it easy to reach by public transit.
What nearby places can I visit before or after stopping at Dunkin' in Jackson Heights?
You can visit nearby spots like Harmony Spa for relaxation, Madelyn Salon for beauty services, or the Botanica Caridad Del Cobre for shopping and religious items.
Are there other food and drink options close to Dunkin' at Roosevelt Ave?
Yes, nearby you will find Popeyes Louisiana Kitchen for Cajun-style chicken, Kung Fu Tea for bubble tea, and Yogurberry for frozen yogurt and desserts.
What payment methods are accepted at Dunkin' Jackson Heights?
They accept both credit and debit cards for payment.