Brand Certified
McDonald's
2.7(1722 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
372 Elmira Rd, Ithaca, NY
14850, United States
Certified by McDonald's • Mar 01, 2026
(607) 273-6030
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.7
1,722 reviews
5 stars
360
4 stars
260
3 stars
281
2 stars
171
1 star
650
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and floors.
Management Issues
Feedback indicated a lack of effective management, with complaints about understaffing and poor leadership contributing to overall service failures.
- BSBetty Smith4 days ago1.0Waited 30 mins for a drink and fry, eventually telling me they didn’t have the things ordered
- SSstevenFeb 26, 20261.0old white dude who works nights had my boyfriend wait outside in the drive thru for an hour. i get wanting to keep your inside clean but there’s no excuse to have someone standing outside a drive thru for an hour. dude came from the back to lock the front door. no we don’t have a vehicle. literally placed a mobile order and waited an hr for it. every time we come here it’s dirty on the inside anyway but dudes giving people hypothermia when he’s supposed to be handing out mcgriddles.
- PYPrem YesudianFeb 17, 20263.0I didn’t get a patty in my burger…. This place historically makes a lot of mistakes with my orders and also workers have unpleasant attitudes. This was the wildest one
- MIMaya IskowitzFeb 14, 20261.0they couldn’t get a doordasher to get my order but didn’t tell me until i asked. so i just canceled. whatever.
- TSTaylor StallerFeb 9, 20265.0I was visiting the fingerlakes from schuylkill county, PA. On our way back from the fingerlakes, we stopped at this McDonald's. We sat and ate our food, and then got up to leave and I did not realize I left my purse in the booth until I was all the way home THREE AND A HALF HOURS AWAY! Frantically asking my friend if she could find my bag in her car, when she said she couldn't I was on the verge of tears and called this location and asked if it was possibly left behind, and was told YES! Sierra (hope I spelled it right) and Sam!!!! YALL ARE THE BEST AND LIFE SAVERS!!! My boyfriend drove me the 3.5 hours for what he said is "the longest mcdonalds run ever" and Sam made us super fresh food and was super friendly! Whoever is the boss of Sierra and Sam, they BOTH deserve extra vacation days and some recognition for being so friendly!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Ithaca, NY?
McDonald's in Ithaca, NY is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery with options for curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's at 372 Elmira Rd has a drive-thru open 24/7.
What payment methods are accepted at McDonald's on Elmira Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view McDonald's menu online?
You can view the full McDonald's menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order McDonald's food on my mobile device?
You can order through the McDonald's App available on iOS and Android, or use their online ordering links.
What services does this McDonald's location offer to customers?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can I visit a nearby supermarket after dining at McDonald's?
Yes, Winli Supermarket, a grocery and convenience store, is located nearby for your shopping needs after your meal.
Are there any nearby car dealerships near McDonald's at 372 Elmira Rd?
Several car dealerships like Maguire Toyota of Ithaca, Audi Ithaca, Maguire Volvo Cars, Maguire Volkswagen, and Maguire Kia of Ithaca are close by for vehicle purchases or services.
Is there accommodation available near the McDonald's location in Ithaca?
Yes, Holiday Inn Express & Suites Ithaca and Fairfield Inn & Suites by Marriott Ithaca are nearby choices for travelers and guests.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website