McDonald's

3.0
1758 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2350 N Triphammer, Ithaca, NY
14850, United States

Hours

Reviews

3.0
1,758 reviews
5 stars
418
4 stars
303
3 stars
328
2 stars
206
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Food Quality

Reviews mentioned inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.
  • CM
    Cara Milne
    3 days ago
    1.0
    I waited 30 minutes to move four cars to get to the speaker for the drive-thru. I gave them my code for the mobile order. They told me they couldn't find it. Then they stopped talking to me another 6 minutes while I tried to get their attention so I could order or at least figure out what happened. After 6 minutes I figured it was not worth getting my money back and just left to save any more time. I deleted my McDonald's app and I will never go to this Branch again
  • GR
    Gregory Richards
    5 days ago
    4.0
    I ordered the food on the mobile app thinking I was going to get curbside pickup. The app didn't tell me curbside pickup was unavailable . So I had to go through the drive-thru and wait with everybody else. Why bother using the app?
  • TM
    Tom Mulholland
    Nov 8, 2025
    1.0
    If you’ve ever wondered what it feels like to age in real time while waiting for a cheeseburger, come to this McDonald’s. I placed my order in 2025, and by the time it arrived, civilization had probably collapsed. The fries were cold enough to qualify as archaeological artifacts, and the burger looked like it lost a bar fight with gravity. The staff seemed locked in an epic, unspoken competition to see who could look the most utterly done with life. Asking for ketchup felt like requesting a favor from the royal court — and I was promptly denied. The dining area? Imagine if a tornado hit a high-school cafeteria and no one cleaned it up out of respect for the tragedy. Sticky tables, rogue napkins doing interpretive dances in the air vents, and a floor so slick it could host the Winter Olympics. By the time I left, I wasn’t sure if I’d eaten lunch or survived a cautionary tale. This place is less “I’m lovin’ it” and more “I’m leavin’ it.”
  • JP
    John Parsons
    Nov 8, 2025
    1.0
    I went here a few times. It gets worse each time. Rock hard hamburg buns. Bacon egg and cheese biscuit with missing egg. Plus they dont give you receipts so you can't complain. This is a garbage McDonald's, as proven by their very low rating.
  • KO
    Kaylee Oliver
    Oct 30, 2025
    1.0
    Around lunch time you wait 20 plus minutes to even have a person to talk to you- if you don’t order online don’t waste your time. Drive through is a joke, and after about a half hour of waiting your food will probably be wrong (ordered extra onions and mac sauce, paid for. They included zero of each item) you’d think you could get McDonald’s with an hour lunch break but this place really shows otherwise

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2350 N Triphammer, Ithaca, NY?

McDonald's at 2350 N Triphammer is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's offers drive-through service which is available 24/7 every day.