McDonald's

2.9
1776 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2350 N Triphammer, Ithaca, NY
14850, United States

Hours

Reviews

2.9
1,776 reviews
5 stars
419
4 stars
302
3 stars
330
2 stars
208
1 star
517

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, in both drive-thru and curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, impacting the overall dining experience.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold items and poorly prepared meals.
  • VV
    Veronica
    Dec 21, 2025
    1.0
    I have literally been sitting in the drive thru for more than 20 minutes at this point. There is 1 car infront of me, and 5 cars behind blocking me in so i cannot leave. I placed a mobile order and would rather lose my money than continue to sit here. As the car infront of me finally ordered, i pulled up and waited another 5 minutes, meanwhile a car came to the second drive thru and were able to place their order 2 minutes before I did, eventhough I pulled up first. Will genuinely never return.
  • SS
    Sarah
    Dec 21, 2025
    1.0
    There was only 1 car ahead of me and I waited for 30 minutes, no exaggeration. Truly have no idea how it takes so long. Would've been faster if I went to a sit down restaurant and ordered. To top it off the food was cold and my mcdouble only had 1 patty. This isn't a one off experience either. It takes at minimum 15 minutes anytime I go here and order is wrong the majority of the time. Im officially done going to this location at this point. It is asinine.
  • RM
    Richard Margeson
    Dec 18, 2025
    1.0
    Slower then molasses in the middle of January they always mess up our orders and the people at the drive-through window can hardly talk and they’re dirty
  • EW
    EC wg
    Dec 16, 2025
    1.0
    I respect workers in all fields but it seems the workers here after midnight just turn off and don’t handle orders at all. 30+ min for 2 double cheeseburgers and a filet o fish and with no ketchup or condiments in the burgers. Cold burger cold fries
  • DL
    D L
    Dec 14, 2025
    1.0
    The last several months this place has gone down hill so bad, you literally wait over an hour for your food!!! the workers from “the hood” don’t care at all!!!!! The owner needs to fire the people that work there and get it together!!! What a complete joke!! I will absolutely be sending all complaints to the higher ups!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2350 N Triphammer, Ithaca, NY?

McDonald's at 2350 N Triphammer is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, this McDonald's offers drive-through service which is available 24/7 every day.