Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 222 Elmira Road in Ithaca is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting them as delicious and satisfying, though some mentioned issues with soggy buns and overly salty fries.
Service Experience
While many reviews highlighted friendly and efficient staff, there were complaints about uncomfortable interactions and inconsistent service during busy times.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices relative to portion sizes and overall value, feeling that the cost was too steep for what was offered.
Cleanliness Issues
Feedback indicated mixed experiences with cleanliness, with some noting dirty bathrooms and tables, while others appreciated the efforts of staff to maintain cleanliness.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some customers enjoying the lively environment, while others found the music too loud for conversation.
NT
Nathaniel Taylor
Nov 15, 2025
5.0
Five Guys is always an enjoyable experience. Hot food, fast service, generous portions and it tastes good. Definitely worth the money (and the cheat day!)
CC
coolaik
Nov 5, 2025
5.0
Incredible five guys location, I went to the bathroom and a girl kept calling me a good boy and kissing me.
JO
John O'Reilly
Nov 5, 2025
3.0
One burger, small fries and a drink... $22....
And they ask for a tip too.
Food not quite what it used to be, the fountain drink machine is not making normal drinks, and the price is truly shocking
MR
Michael Runk
Nov 3, 2025
1.0
This place went from the best burger on the East Coast to being the worst experience ever 🤬 spent over $30 and got about 30 fries ??? That’s not the regular but it’s what we got. Not worth it don’t go there 🤬
GC
greenday cat
Oct 23, 2025
1.0
My hamburger had large hair with white base looker like it was pubic hair
The staff is doing this on purpose
Do not order any toppings and open the burger before you eat.
I saved the hair if the owner wants it
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Ithaca accept reservations?
No, Five Guys in Ithaca does not accept reservations; orders are served on a first-come, first-served basis.
What are the operating hours for delivery at Five Guys in Ithaca?
Delivery is available daily from 10:30 AM to 9:30 PM at the Five Guys located at 222 Elmira Road in Ithaca.
Does Five Guys in Ithaca offer delivery and pickup options?
Yes, Five Guys in Ithaca offers both delivery and in-store pickup services.
How many ways can I customize my burger and milkshake at Five Guys Ithaca?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations at Five Guys Ithaca.
Is the Five Guys in Ithaca location wheelchair accessible?
Yes, this Five Guys location offers wheelchair accessible entrance, parking, seating, and restrooms.
What payment methods are accepted at Five Guys Ithaca?
Five Guys Ithaca accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa cards.
Can I find Five Guys Ithaca in the mobile apps?
Yes, you can use the Five Guys app available on iOS and Android to view the menu and place orders for Five Guys in Ithaca.
What are some nearby places of interest around Five Guys Ithaca?
Nearby places include DiBella's Subs for sandwiches, Chipotle Mexican Grill for Mexican cuisine, and Cold Stone Creamery for ice cream and shakes; perfect spots to visit before or after your meal at Five Guys.
Are there any nearby shopping options close to Five Guys in Ithaca?
Yes, the Ithaca Shopping Plaza, Walmart, and Old Navy are nearby, providing convenient shopping opportunities when visiting Five Guys.
Which nearby services can help with employment or health needs near Five Guys Ithaca?
Express Employment Professionals is nearby for employment services, and Five Star Urgent Care offers medical services, both located close to Five Guys in Ithaca.