Five Guys

4.4
1170 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 222 Elmira Road in Ithaca is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
222 Elmira Road, Ithaca, NY
14850, United States

Hours

Reviews

4.4
1,170 reviews
5 stars
714
4 stars
298
3 stars
88
2 stars
33
1 star
37

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and satisfying, though some mentioned issues with soggy buns and overly salty fries.

Service Experience

While many reviews highlighted friendly and efficient staff, there were complaints about uncomfortable interactions and inconsistent service during busy times.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to portion sizes and overall value, feeling that the cost was too steep for what was offered.

Cleanliness Issues

Feedback indicated mixed experiences with cleanliness, with some noting dirty bathrooms and tables, while others appreciated the efforts of staff to maintain cleanliness.

Atmosphere

The restaurant's atmosphere received mixed reviews, with some customers enjoying the lively environment, while others found the music too loud for conversation.
  • NT
    Nathaniel Taylor
    Nov 15, 2025
    5.0
    Five Guys is always an enjoyable experience. Hot food, fast service, generous portions and it tastes good. Definitely worth the money (and the cheat day!)
  • CC
    coolaik
    Nov 5, 2025
    5.0
    Incredible five guys location, I went to the bathroom and a girl kept calling me a good boy and kissing me.
  • JO
    John O'Reilly
    Nov 5, 2025
    3.0
    One burger, small fries and a drink... $22.... And they ask for a tip too. Food not quite what it used to be, the fountain drink machine is not making normal drinks, and the price is truly shocking
  • MR
    Michael Runk
    Nov 3, 2025
    1.0
    This place went from the best burger on the East Coast to being the worst experience ever 🤬 spent over $30 and got about 30 fries ??? That’s not the regular but it’s what we got. Not worth it don’t go there 🤬
  • GC
    greenday cat
    Oct 23, 2025
    1.0
    My hamburger had large hair with white base looker like it was pubic hair The staff is doing this on purpose Do not order any toppings and open the burger before you eat. I saved the hair if the owner wants it

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.