Five Guys

4.4
1178 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 222 Elmira Road in Ithaca is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
222 Elmira Road, Ithaca, NY
14850, United States

Hours

Reviews

4.4
1,178 reviews
5 stars
719
4 stars
299
3 stars
90
2 stars
34
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers and fries, noting them as delicious and satisfying, though some mentioned issues with soggy buns and inconsistent portion sizes.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost did not match the value received, especially regarding portion sizes.

Service Experience

While some customers praised the friendly and efficient service, others reported uncomfortable interactions with staff and issues with order accuracy.

Cleanliness

Feedback on cleanliness was mixed; some locations were noted as clean, while others had complaints about dirty bathrooms and tables.
  • JW
    Justin Watson
    4 days ago
    5.0
    Super fast friendly service, food was great!
  • SR
    Strella Reyes
    6 days ago
    5.0
    Me encantan las hamburguesas de aqui
  • NA
    Naif A
    Dec 3, 2025
    2.0
    Please improve your sealing and packaging for delivery orders.
  • NT
    Nathaniel Taylor
    Nov 15, 2025
    5.0
    Five Guys is always an enjoyable experience. Hot food, fast service, generous portions and it tastes good. Definitely worth the money (and the cheat day!)
  • JO
    John O'Reilly
    Nov 5, 2025
    3.0
    One burger, small fries and a drink... $22.... And they ask for a tip too. Food not quite what it used to be, the fountain drink machine is not making normal drinks, and the price is truly shocking

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.