Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ithaca, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to inquiries.
Cleanliness
Customers frequently reported unsanitary conditions, particularly in the bathrooms, with complaints about dirtiness and lack of supplies.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and unavailability of menu items.
Staffing Issues
Reviews indicated that the location is often understaffed, leading to long wait times and stressed employees.
Overall Experience
The overall sentiment was negative, with many customers expressing dissatisfaction and stating they would not return.
JV
Jeidy Vasquez
3 days ago
2.0
This place sucks! It takes 5 people to make an iced coffee. Terrible customer service 😑.
KP
K Parker
Jan 1, 2026
1.0
I ordered only a signature latte in the app and they couldn't be bothered to put the cinnamon sugar or caramel drizzle on. The order is written out in front of you on a sticker and on the computer and you still can't make it correctly. Rhe staff was rude. And there was a homeless person blocking the driveway so they could collect empty cans. Will never be back.
MM
Miluska O. Mejia
Dec 24, 2025
1.0
Giving it 1 start because of bad customer service. After waiting for a long time for my order, I asked the front desk girl how long she thinks it would take. I said it nicely, I just wanted to have an idea, I wasn't rude to her or disrespectful. She went crazy and yelled " Don't come here and rush people"
I told her I'm not rushing her, I literally just asked a question.
This was my first and last time at this DD. Never again!
Oh and the machine shows you can buy a 16 oz bottle of milk for $2.5, but they don't have that available and only give you a cup filled with milk. Not the same and they should not show pictures of a bottled milk when they only have cups.
FJ
Francis J
Dec 15, 2025
1.0
Cesspool of incompetence
They somehow fail to receive your order online, then forget the entire thing as if you were never there (and speak to you as if you're a dunce, whereas the mirror is *right there*)
CC
Carmine Couloute
Dec 8, 2025
1.0
I placed a medium order at 7:23 AM and arrived at 8:30 AM to pick it up. I knocked several times, yet no one came to acknowledge me or offer any assistance. When I called someone finally did respond, I was told that I needed to wait in line and that parts of my order were not even available. I was also informed that I would need to figure out how to cancel the order on my own.
This entire experience was audacious, unhelpful, and mean spirited. It showed a lack of care, effort, and basic courtesy, especially given that I planned ahead and arrived on time. The treatment I received was simply rude and unacceptable.
What are the operating hours of Dunkin' in Ithaca, NY?
Dunkin' in Ithaca, NY is open daily from 4:00 AM to 8:00 PM for dine-in and 5:30 AM to 7:30 PM for delivery services.
What types of meals does Dunkin' serve at this location?
Dunkin' offers breakfast, lunch, and brunch at its Ithaca, NY location, featuring a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, the Dunkin' at 205 S Meadow St, Ithaca, NY, offers drive-thru, delivery, and curbside pickup services for customer convenience.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android platforms for a fast grab and go experience.
What special or seasonal drinks are currently available at Dunkin' in Ithaca?
During the holiday season, Dunkin' offers new items like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What payment methods are accepted at this Dunkin' location?
Dunkin' in Ithaca accepts debit and credit card payments for your convenience.
Is free Wi-Fi available at Dunkin' in Ithaca?
Yes, free Wi-Fi is available at the Dunkin' location in Ithaca to keep you connected while you enjoy your meal or coffee.
Are there nearby dining options if I want to try different cuisines after visiting Dunkin'?
Yes, nearby restaurants include Taste of Thai Express (Thai cuisine), Pizza Aroma and Bella Pizza (pizza), and Jade Garden (Chinese cuisine), offering a variety of dining experiences near Dunkin'.
Which local businesses are close to Dunkin' for additional services or entertainment?
Close to Dunkin' are various businesses and entertainment options such as Liquid State Brewing Company (brewery and pub), Crossfit Of Ithaca (gym), and Model Citizen Tattoo (tattoo and piercing).
How can nearby ATM services like The Exchange Network be useful when visiting Dunkin'?
The Exchange Network ATM nearby allows customers to conveniently withdraw cash before or after visiting Dunkin', facilitating purchases or other errands in the area.