Dunkin'

3.4
712 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ithaca, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
205 S Meadow St, Ithaca, NY
14850, United States

Hours

Reviews

3.4
712 reviews
5 stars
270
4 stars
136
3 stars
87
2 stars
51
1 star
168

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.

Cleanliness

Customers reported unsanitary conditions, including dirty bathrooms and trash overflowing, contributing to a negative experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and poorly prepared food.

Operational Issues

Frequent complaints about the store being understaffed, locked doors during open hours, and long wait times for service.

Product Quality

While some customers enjoyed the coffee, many criticized the food quality, citing stale donuts and poorly made sandwiches.
  • NA
    N A
    2 days ago
    1.0
    It will take 30 minutes to get your food. And once you get your food from inside and are finally done waiting they will throw your food. This one worker Samira or something like that missed 2 of my items and once I tell them I am missing some items. The girl that threw my food proceeds to tell me I’m lying and if how they checked the camera I would be lying. Bad experience do not go here
  • RC
    Rhiannon Cobb
    Nov 11, 2025
    2.0
    Ladies room door didn't open, no out of order sign. Had to use the mens, usually no biggie but the Tp holder was broken, the floor was disgusting and they were out of soap. It costs 2 to run to the dollar store for soap.
  • HM
    Hailey MORRIS
    Nov 11, 2025
    1.0
    I love dunkin and I go pretty much every morning but today we decided to go to a dunkin that wasn't our usual dunkin establishment. We usually never have an issue with this new dunkin but yesterday we did. We walked into the doors and immediately it was unprofessional. They were swearing behind the counter and bad talking the customers especially regulars. We ordered our food and drinks and we waited 40 minutes to get it. And 10 of those minutes we were waiting on one frozen coffee that the workers put into the blender and left it there for 10 minutes. We called someone over in a polite way and asked if we could have our drink that was made but wasn't finished. They snapped at us and said "Don't come to a dunkin and rush us". Meanwhile like I said we were polite and we waited for 40 minutes.
  • __
    _nbpictures
    Oct 10, 2025
    5.0
    Good option for a quick breakfast
  • SM
    Sarah Morath-lent
    Sep 19, 2025
    1.0
    A piece of the wall fell off while we were standing in the lobby. And I tried to order at the front, the lady looked at me and walk away. They messed up my order and got an attitude with me when I told them. Customer service was just all around awful.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ithaca, NY?

Dunkin' in Ithaca, NY is open daily from 4:00 AM to 8:00 PM for dine-in and 5:30 AM to 7:30 PM for delivery services.

What types of meals does Dunkin' serve at this location?

Dunkin' offers breakfast, lunch, and brunch at its Ithaca, NY location, featuring a variety of coffee, espresso, breakfast sandwiches, and donuts.