Dunkin'

3.5
331 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ithaca, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
302 Pine Tree Rd, Ithaca, NY
14850, United States

Hours

Reviews

3.5
331 reviews
5 stars
138
4 stars
66
3 stars
35
2 stars
17
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers experiencing unprofessional behavior.

Order Accuracy

Many reviews highlighted issues with incorrect orders and poor communication, leading to dissatisfaction.

Cleanliness

Several customers noted cleanliness issues within the store, including dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others reported inconsistencies in quality and freshness.
  • CS
    Chels Skye
    Dec 25, 2025
    1.0
    Waited over 20 minutes for 1 coffee and sandwich. I got my sandwhich then got completely ignored by staff as they all saw me patiently waiting for my coffee. I tried getting their attention 2 times. Then was asked what I was waiting for. When I showed the receipt to the lady she acted like I was a burden. I was patient and waited as she made coffee orders for people whom came in after me which really started to confuse me. Never coming back.
  • MM
    Mizz
    Dec 25, 2025
    1.0
    This place is a disaster, not sure why it’s even still in business. The staff is rude, the wait is always long no matter how many workers are on. You can usually find 1-2 employees staked up in the corner of the dividing fence smoking their cigarettes and weed. Shouldn’t take 30 minutes to get a cup of coffee before work.
  • CB
    C B
    Nov 18, 2025
    2.0
    Stopped in to order coffee was told after about 3 min someone would be with me after 5. I walked out. I guess they prefer I use a screen rather than person to order. Went across to street and got coffee right away from a person
  • JD
    Jay Dutton
    Nov 10, 2025
    1.0
    Slowest people I’ve ever seen, I’m still sitting here, literally the only person here just waiting for my coffee and poor selection of donuts. I don’t even see any staff at the moment……
  • AT
    Antoinette Marie Torres
    Nov 9, 2025
    2.0
    Incredibly slow service.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Ithaca, NY?

Dunkin' in Ithaca, NY is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery service?

Yes, Dunkin' in Ithaca offers delivery service every day from 4:30 AM to 7:30 PM.