Brand Certified
Dunkin'
3.5(333 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
302 Pine Tree Rd, Ithaca, NY
14850, United States
Certified by Dunkin' • Mar 01, 2026
(607) 319-0069
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ithaca, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
333 reviews
5 stars
138
4 stars
68
3 stars
34
2 stars
18
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Service Speed
Numerous reviews highlighted consistently slow service, with long wait times for orders.
Order Accuracy
Frequent complaints about incorrect orders and poor handling of mobile orders were noted.
Staff Attitude
While some staff were praised for being friendly, many others were described as having a negative attitude.
Cleanliness
Several customers mentioned issues with cleanliness, including dirty tables and unsanitary conditions.
- PAPatricia ArcetaFeb 20, 20262.0Some staff are kind and polite, while others are very rude. I was scolded for not knowing that they toss out all the donuts an hour before closing. I apologized and explained that I was not aware because the mobile app indicated that donuts were still available to order. Then, I was given attitude and scolded again. Interesting experience.
- AAAva Barrie AlvarezFeb 1, 20261.0I had ordered a dozen doughnuts and a hot chocolate through the app for pickup. When I arrived at the location, they told me that they had thrown out all of their doughnuts for the night, and didn’t give me the hot chocolate either. They told me to contact dunkin for a refund. I did. I called and sent approximately 15 emails to them, with minimal to no response. I never got my refund, and this occurred months ago now. I will absolutely never return here or to another dunkin again. I am disappointed by the lack of customer service, and it honestly is the worst I have ever experienced anywhere. I don’t typically write reviews or complain, but I’ve just been so frustrated and now have wasted $20 on products I never received and never got a refund.
- CSChels SkyeDec 25, 20251.0Waited over 20 minutes for 1 coffee and sandwich. I got my sandwhich then got completely ignored by staff as they all saw me patiently waiting for my coffee. I tried getting their attention 2 times. Then was asked what I was waiting for. When I showed the receipt to the lady she acted like I was a burden. I was patient and waited as she made coffee orders for people whom came in after me which really started to confuse me. Never coming back.
- MMMizzDec 25, 20251.0This place is a disaster, not sure why it’s even still in business. The staff is rude, the wait is always long no matter how many workers are on. You can usually find 1-2 employees staked up in the corner of the dividing fence smoking their cigarettes and weed. Shouldn’t take 30 minutes to get a cup of coffee before work.
- CBC BNov 18, 20252.0Stopped in to order coffee was told after about 3 min someone would be with me after 5. I walked out. I guess they prefer I use a screen rather than person to order. Went across to street and got coffee right away from a person
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Ithaca, NY?
Dunkin' in Ithaca, NY is open daily from 4:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery service?
Yes, Dunkin' in Ithaca offers delivery service every day from 4:30 AM to 7:30 PM.
Can I place an order ahead of time for faster service?
Yes, you can order ahead using the Dunkin' mobile app or their website for a quick grab and go experience.
What special seasonal drinks are currently available at Dunkin'?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages does Dunkin' offer?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, brunch, lunch, and dinner options.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
They accept debit and credit cards for your purchases.
Are there any nearby grocery or convenience stores where I can shop before or after visiting Dunkin'?
Yes, stores like P&C Fresh grocery store, Walgreens pharmacy, Rite Aid convenience store, and Mirabito gas station and convenience store are nearby for additional shopping needs.
What nearby dining options are available around Dunkin' in Ithaca?
Nearby restaurants include AGAVA Mexican restaurant and Olivia American restaurant, in case you'd like to explore more dining options.
Are there any places for fitness or recreational activities close to Dunkin'?
Yes, The Gym - Ithaca and The Gym All About Fitness are nearby for your sports and fitness needs, and Reis Tennis Center is also in the area.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website