Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Ithaca is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.6
1,552 reviews
5 stars
356
4 stars
224
3 stars
152
2 stars
107
1 star
713
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.
Service Quality
Customers frequently reported rude and unhelpful staff, long wait times, and incorrect orders, indicating a significant issue with customer service.
Food Quality
Feedback indicated inconsistent food quality, with complaints about bland flavors, incorrect portions, and missing ingredients.
Staffing Issues
Many reviews pointed out that the location is often understaffed, leading to slow service and overwhelmed employees.
ND
Nancy Dennis
Feb 25, 2026
1.0
Disgusting. Dirty. Garbage overflowing.
Floor is filthy. Food all over.
Would never eat here!!!
Walked out!
CT
Cherry Tree
Feb 23, 2026
3.0
I ordered extra everything and I received a bowl smaller than if I asked for light in everything :’(
Edit: Went from 1 to 3 because this time my bowl was nicely filled!
NJ
nilka joaquin
Feb 22, 2026
1.0
Needs work. Went down to pick up my order, got handed me a different order, drove back down to get my actual food and they swapped the lids from the bowl I brought down.. didn’t catch on till I got home when I noticed none of the items I added were on there.
KW
Katie Wang
Feb 17, 2026
1.0
so bad. chipotle has never tasted worse. food all over the counter, kinda disgusting. my bowl was wet and none of the proportions were right. im kinda traumatized
EO
Evan Ogata
Feb 11, 2026
5.0
I’ve spent decades around restaurants, including helping run a sandwich shop for most of my life, and I’ve also worked on the national and enterprise side of the business. So I tend to notice when a place gets the fundamentals right. Chipotle holds its own as a standard for fresh ingredients and fast, consistent execution. This Ithaca location is always busy, and for good reason: quick service, fresh food, clear options, and real support for different diets. That combination is harder to pull off than it looks, and they do it well.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Ithaca serve?
Chipotle Ithaca offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill at 740 S Meadow St, Ithaca?
Chipotle in Ithaca is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Ithaca offer online ordering and delivery services?
Yes, Chipotle Ithaca offers in-store pickup and delivery services, and customers can order online through their website or app.
How can I contact Chipotle Mexican Grill in Ithaca?
You can contact Chipotle Ithaca by phone at +1 607-272-0437 or via email at ny.1661.ithaca@chipotle.com.
What health and sourcing principles does Chipotle Ithaca follow?
Chipotle prioritizes 'Food with Integrity' by using only 53 real ingredients sourced from farms with humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Can I earn rewards or get exclusive offers when dining at Chipotle Ithaca?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What nearby dining options are available around Chipotle Ithaca?
Nearby dining options include Firehouse Subs, Corelife Eatery, Playa Bowls, DiBella's Subs, Five Guys, Sammy's Grill & Italian Buffet, Texas Roadhouse, and Panera Bread, providing a range of cuisines from fast food to health-focused and Italian dishes.
Are there any nearby urgent care clinics in the area around Chipotle Ithaca?
Yes, Five Star Urgent Care and WellNow Urgent Care are located nearby for medical services, convenient if you need urgent care before or after visiting Chipotle.
What nearby shops and services can customers access while visiting Chipotle Ithaca?
Nearby shops include GNC for supplements, Supercuts and Sally Beauty for hair care, T-Mobile and Verizon for mobile services, Walmart for groceries, and Hobby Lobby for hobby supplies.
Where can I find Chipotle's social media pages and online presence?
You can follow Chipotle Mexican Grill on Facebook at facebook.com/chipotle/, on Instagram @chipotle, Twitter @ChipotleTweets, LinkedIn at linkedin.com/company/chipotle-mexican-grill/, Pinterest at pinterest.com/chipotlemg/, and YouTube at youtube.com/chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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