Dunkin'

Reviews

• TT

  Tauhid Tanjim

  Apr 16, 2026
  1.0
  Orderd small size cappuccino, and they gave less than half a cup. Never gonna visit them.
• CH

  Connor Hunt

  Mar 12, 2026
  5.0
  Donell was extremely respectful and polite, food was fast and tasty but overall props to Donell!
• PA

  Patricia Arceta

  Feb 20, 2026
  2.0
  Some staff are kind and polite, while others are very rude. I was scolded for not knowing that they toss out all the donuts an hour before closing. I apologized and explained that I was not aware because the mobile app indicated that donuts were still available to order. Then, I was given attitude and scolded again. Interesting experience.
• AA

  Ava Barrie Alvarez

  Feb 1, 2026
  1.0
  I had ordered a dozen doughnuts and a hot chocolate through the app for pickup. When I arrived at the location, they told me that they had thrown out all of their doughnuts for the night, and didn’t give me the hot chocolate either. They told me to contact dunkin for a refund. I did. I called and sent approximately 15 emails to them, with minimal to no response. I never got my refund, and this occurred months ago now. I will absolutely never return here or to another dunkin again. I am disappointed by the lack of customer service, and it honestly is the worst I have ever experienced anywhere. I don’t typically write reviews or complain, but I’ve just been so frustrated and now have wasted $20 on products I never received and never got a refund.
• CS

  Chels Skye

  Dec 25, 2025
  1.0
  Waited over 20 minutes for 1 coffee and sandwich. I got my sandwhich then got completely ignored by staff as they all saw me patiently waiting for my coffee. I tried getting their attention 2 times. Then was asked what I was waiting for. When I showed the receipt to the lady she acted like I was a burden. I was patient and waited as she made coffee orders for people whom came in after me which really started to confuse me. Never coming back.

Frequently Asked Questions About Dunkin'