Chipotle Mexican Grill

Reviews

• NM

  Nicole Moore

  3 days ago
  1.0
  It’s so frustrating when you place a pick up order and they mark it as ready but when you go to the counter they have no idea when it will be ready. This has happened numerous times and they ignore anyone trying to do online pickups. Chipotle needs to learn how to better staff their restaurants in order to accommodate demand. Very disappointing
• SS

  Scooter004

  5 days ago
  1.0
  If I could give negative 5 I would. Waited over an hour for an online order, couldn’t get anyones attention, that one guy was higher than a kite and then the 2 girls that were preparing the orders in the back would put one scoop in the oven and then talk for 2 minutes. No sense of customer service what’s so ever
• LF

  luke fazzary

  Apr 23, 2026
  1.0
  Just shut this place down already. Always out of something. Place is extremely dirty and understaffed. They always do online orders before taking in house orders. It's 11:42 and they haven't even set the line up. Most of us have been standing here with no one at the counter for 20 min. The guy came out and said it's a long wait while they do online orders so either "wait for leave". Place is a joke.
• JH

  Jamal Hashim

  Apr 12, 2026
  1.0
  This is the worst chipotle I have been to. They are always out of multiple items at a time, even ones as basic as rice and chicken. The last time I was there, the server told me it could be 30 minutes to an hour before chicken al pastor would be available. I’m not even sure how that’s possible given chicken doesn’t take that long to cook, and since they should have started making more when they saw it running low. Their service is also extremely slow, portions are smaller than at other chipotles, and the restaurant is always extremely dirty
• TL

  Tina Leon

  Apr 11, 2026
  1.0
  During my visit, I observed extremely unsanitary conditions that were unlike anything I’ve ever seen in a food establishment. Trash was overflowing, and there was food scattered all over the floors. The cabinets and surfaces throughout the restaurant appeared to be dirty, and the food preparation counter where employees were working looked completely unclean and poorly maintained. This experience was alarming and unacceptable, especially for a place that serves food to the public. It raised significant concerns about food safety and overall hygiene.

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