Dunkin'

3.5
197 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Islip Terrace, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
24-28 Lowell Ave, Islip Terrace, NY
11752, United States

Hours

Reviews

3.5
197 reviews
5 stars
86
4 stars
35
3 stars
15
2 stars
7
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor order accuracy.

Product Availability

Frequent complaints about being out of stock on donuts and other menu items, leading to customer dissatisfaction.

Management Issues

Negative feedback regarding the management style, with reports of unprofessional behavior and poor treatment of staff and customers.

Cleanliness

Mixed reviews on cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.

Consistency

Customers expressed frustration over inconsistent product quality, particularly with coffee and donuts.
  • VM
    vik morse
    1 day ago
    1.0
    The simple orders are consistently incorrect ...missing items.
  • AA
    azi
    Nov 17, 2025
    1.0
    i asked for a latte and the manager said there’s no latte so i said ok thanks nevermind, as im about to leave she says ok u want a latte and prepares me an iced coffee (she thinks i didn’t notice) with the wrong sweetener, im an avid latte drinker & that wasn’t a latte and the cup was still hot with my ice melted before i even left the store. Came back in (which i never ever do) bc i was bothered. How are you going to give me the wrong item, then not make it right as a manager. and gaslights me saying the nespresso in the machine is being made or some BS. I didn’t even bother i just took the L and left. Next time as a manager, don’t falsely pretend you have something that you don’t in order to make a sell. That iced coffee didn’t sit right with my stomach & tasted horrible. 0/10 never coming again.
  • EP
    erica paredes
    Sep 26, 2025
    5.0
    This Dunkin’ never fails to brighten my day! The employees are always so kind, attentive, and genuinely make you feel cared for—it’s clear their warmth comes straight from their manager. She’s incredible: hardworking, uplifting, and truly takes pride in everything she does. You can feel the love and dedication in every visit. I honestly can’t imagine anyone having a negative word about the manager or staff—it just doesn’t reflect the wonderful experiences I’ve had here.
  • PR
    paul ramos
    Aug 28, 2025
    1.0
    They closed before the advertised hour we came at 830pm
  • LN
    L Br NY
    Aug 11, 2025
    5.0
    Court-house lunch break. Popular location. Cute place for old folk lunch date.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Islip Terrace, NY?

Dunkin' in Islip Terrace is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.