Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,264 reviews
5 stars
416
4 stars
291
3 stars
229
2 stars
117
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Some reviews highlighted cleanliness, particularly in the dining area and restrooms, while others noted unsanitary conditions.
Staff Attitude
Customer experiences with staff varied, with some noting friendly service and others reporting unprofessional behavior.
- GWGeorge WatsonDec 28, 20254.0It's McDonald's
- VRViolet RoweDec 16, 20255.0Fast n hot
- JGJulie GibsonNov 22, 20255.0Fast service. Fries are hot
- TPTruman PartridgeNov 12, 20251.0I wouldn't eat at mcd's if you paid me!! It's not food! If I could give zero stars I would!
- SSSaraNov 9, 20251.0Order a bacon McGriddle and when I went to eat it it’s only burnt bacon! The size of the sandwich is a joke the lid to my medium drink was bigger than the bun!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 687 Route 5 in Irving, NY?
The McDonald's location at 687 Route 5 is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM.
When is the drive-thru at McDonald's at 687 Route 5 open?
The drive-thru is open from 6:00 AM to midnight Sunday through Thursday, and stays open until 1:00 AM on Friday and Saturday.
What types of payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is mobile ordering available at this McDonald's?
Yes, mobile ordering, curbside pickup, and McDelivery services are available.
Where can I download the McDonald's app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store using these links: https://apps.apple.com/us/app/mcdonalds/id922103212 (iOS) and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US (Android).
What should I know about nearby dining options around McDonald's at 687 Route 5?
Nearby dining options include Tim Hortons for coffee and donuts, Primo's & Kelly's Pub for Italian and bar cuisine, Burger King for fast food burgers, The Colony Seafood and Steakhouse for seafood and steak, and SUBWAY for sandwiches. These nearby places provide diverse meal choices before or after your McDonald's visit.
Are there nearby automotive and gas services to McDonald's at 687 Route 5?
Yes, there are several nearby automotive services including Jim White’s Truck & Auto Center and Sunset Truck & Auto for repairs and car sales. Kwik Fill gas station and convenience store is also nearby to fuel up or pick up essentials.
What healthcare facilities are near McDonald's at this location?
Nearby healthcare options include Lake Shore Health Care Center, Lakeshore Eye Center, Lakeshore Eyecare, WNY Medical PC - Riffat Sadiq MD, and Lake Shore Orthopedic Group offering medical care, eye care, and specialized services.
Does this McDonald's offer Wi-Fi and other modern services?
Yes, this McDonald's location offers Wi-Fi, gift cards, mobile offers, mobile ordering, and McDelivery services for customer convenience.