Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,261 reviews
5 stars
414
4 stars
290
3 stars
229
2 stars
117
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly and attentive staff while others faced rude and unhelpful employees.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared food.
Cleanliness
The cleanliness of the restaurant was praised by several customers, although some noted issues with restrooms and overall maintenance.
Speed of Service
Numerous reviews mentioned long wait times, with some describing it as the slowest McDonald's they had ever visited.
- JGJulie Gibson1 day ago5.0Fast service. Fries are hot
- TPTruman PartridgeNov 12, 20251.0I wouldn't eat at mcd's if you paid me!! It's not food! If I could give zero stars I would!
- SSSaraNov 9, 20251.0Order a bacon McGriddle and when I went to eat it it’s only burnt bacon! The size of the sandwich is a joke the lid to my medium drink was bigger than the bun!
- THTopCat HillOct 23, 20252.0Weighted 20 minutes for a Big Mac in order of fries. Didn't see any managers or anyone that even resembled a manager.
- CSCameron SkinnerOct 19, 20251.0Order 30$ worth of food only to be given the wrong order entirely and there was only 2 other cars in line! Every time we go this location seems to mess up every order that’s given and is very unorganized as a crew of communication.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 687 Route 5 in Irving, NY?
The McDonald's location at 687 Route 5 is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 1:00 AM on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM.
When is the drive-thru at McDonald's at 687 Route 5 open?
The drive-thru is open from 6:00 AM to midnight Sunday through Thursday, and stays open until 1:00 AM on Friday and Saturday.
What types of payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is mobile ordering available at this McDonald's?
Yes, mobile ordering, curbside pickup, and McDelivery services are available.
Where can I download the McDonald's app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store using these links: https://apps.apple.com/us/app/mcdonalds/id922103212 (iOS) and https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US (Android).
What should I know about nearby dining options around McDonald's at 687 Route 5?
Nearby dining options include Tim Hortons for coffee and donuts, Primo's & Kelly's Pub for Italian and bar cuisine, Burger King for fast food burgers, The Colony Seafood and Steakhouse for seafood and steak, and SUBWAY for sandwiches. These nearby places provide diverse meal choices before or after your McDonald's visit.
Are there nearby automotive and gas services to McDonald's at 687 Route 5?
Yes, there are several nearby automotive services including Jim White’s Truck & Auto Center and Sunset Truck & Auto for repairs and car sales. Kwik Fill gas station and convenience store is also nearby to fuel up or pick up essentials.
What healthcare facilities are near McDonald's at this location?
Nearby healthcare options include Lake Shore Health Care Center, Lakeshore Eye Center, Lakeshore Eyecare, WNY Medical PC - Riffat Sadiq MD, and Lake Shore Orthopedic Group offering medical care, eye care, and specialized services.
Does this McDonald's offer Wi-Fi and other modern services?
Yes, this McDonald's location offers Wi-Fi, gift cards, mobile offers, mobile ordering, and McDelivery services for customer convenience.