Dunkin'

3.4
339 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Irondequoit, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2255 Hudson Ave, Irondequoit, NY
14617, United States

Hours

Reviews

3.4
339 reviews
5 stars
138
4 stars
53
3 stars
35
2 stars
21
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling disrespected and ignored.

Order Accuracy

Many customers reported frequent issues with incorrect orders and delays in service, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty facilities and food safety concerns.

Food Quality

Customers expressed dissatisfaction with food quality, including stale items and poorly prepared drinks.

Staffing Issues

Reviews indicated that the location often appears understaffed, contributing to slow service and long wait times.
  • BH
    Brendan Horton
    Oct 31, 2025
    1.0
    This location is so terrible. Guaranteed to have something wrong in your order every time. Drive the extra distance to go somewhere better
  • MB
    MARISOL Barreiro
    Oct 9, 2025
    4.0
    The cashier was rude, but the guy who served me was nice.
  • WW
    william
    Oct 1, 2025
    1.0
    why are the Doors locked at 7;35 am on 10/1/2025 wanted big order for medical staff
  • CR
    Cor Rina
    Aug 29, 2025
    1.0
    Aweful every time . It is in the neighborhood so its very convenient. The workers are extremely rude and just don’t care about you or their job because they’re getting paid regardless and know they wont get fired due to the desperate need of workers EVERYWHERE . The woman dropped my change on the floor moving so fast she knew it , she watched it fall…. and no apology no acknowledgment. Got my daughter her latte l and it tasted like chemicals. Just don’t understand why work with the public if you don’t like the general public. Not to mention they never have ANYTHING. Even in the morning or lunch time . If you’re hungry …. Go to wegmans. 🤷🏻‍♀️ went over to hudson ave and got fabulous service from that dunkin.
  • MM
    Madison
    Aug 12, 2025
    1.0
    Went through the drive through and wanted to make two separate orders. The lady who took our order was very rude. She refused to split the order for me and my friend. Which isn’t a big deal. We were the only customers there. I can understand if they don’t know how to split an order or can’t do it because of a computer situation. But the lady was SO RUDE about it!! She basically yelled at us for asking. She literally said “uh uh I’m not doing all that. If you want to split an order you need to come inside.” Like I said, it wouldn’t have been a big deal that we had to pay for our coffees together, but her attitude and bossiness made it seem like us being there in general was a problem.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Irondequoit, NY?

Dunkin' in Irondequoit, NY is open daily from 5:00 AM to 7:00 PM with delivery available from 6:30 AM to 6:00 PM.

Can I place an order ahead of time for pickup at this Dunkin'?

Yes, you can order ahead using the Dunkin' mobile app or via the online order link for a fast grab-and-go experience.