McDonald's

Reviews

• TM

  Tom M

  Nov 7, 2025
  1.0
  Probably the worst McDonald's in a 50 mile radius just go to herkimer.
• HL

  heather leon

  Nov 2, 2025
  1.0
  1 star .... I called ilion mcdonalds and asked if they was still serving breakfast and then asked if they was doing sausage and egg mcmuffin all day cause they do that some times he said not doing them all day and breakfast if til 11 on weekends and 10:30 during the week ..... I said good I'll send my husband right over he gets over there and they said they don't have no muffins ..... really he could just say that so I didnt waste my gas to drive over there unreal pissed wasted my gas and my husbands time
• GB

  Ghee Buttersnaps

  Oct 26, 2025
  2.0
  It's McDonald's. There not much to say about the food or the atmosphere. Of you don't know what one looks like, i don't think reviews will help you much. However, this McDonald's has horrible service. On 4 visits, they've gotten 2 orders wrong. On the separate 3rd visit, I waited at the window for 15 minutes. How do I know? Window guy answered his manager about the timing replying 900 seconds (15 mins) at the window. To which she loudly replied, "900 seconds?!" I got my food less than 30 seconds later. My first visit, (wrong order - added too much to the happy meal when recipient can't eat onions, ketchup on the cheeseburger), I heard two people complaining about wrong orders and not getting monopoly pieces from their order. The manager couldn't exchange (customer threw the order away instead of returning it) and they would not comp the monopoly piece even though the customer was not told that the QP w/chs pieces were out of stock.
• TH

  Timothy Hand

  Oct 21, 2025
  1.0
  Exactly 7min 32sec for anyone to acknowledge me just for a soda. The the syrup for half the sodas are empty.
• NB

  Nakijah Brown

  Oct 4, 2025
  1.0
  I placed an order and drove about 15 minutes to pick it up. When I got home, I realized my order was made incorrectly. I immediately drove another 15 minutes back to the restaurant to have it corrected. However, when I arrived, the manager refused to remake my food, took the incorrect order back, and only gave me a refund — she was upset that I called her and insisted on a refund because I did not plan on returning to the store however she insisted I har to return. wasting nearly an hour of my time and both trips. I left with no food and a very disappointing experience because she still insisted on refunding me instead of just remaking my food after I already travelled back and forth so far. I understand mistakes happen, but the way this was handled was extremely inconvenient and unprofessional and they have messed my food up NUMEROUS times. Me and my boyfriend both agreed to no longer buy food from this mcdonald’s.

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