Stop & Shop

Reviews

• HR

  Hudson Valley Reviewer

  Dec 2, 2025
  4.0
  Stop & Shop is one of those stores that really impresses you the moment you walk in. The place looks amazing — bright, clean, and well-organized. The aisles are easy to navigate, everything is neatly stocked, and the store has a very welcoming feel. You can tell the team here takes pride in keeping the store looking its absolute best. From the produce section to the bakery, everything is displayed beautifully and makes shopping feel like a pleasant experience. The staff is another major highlight. Every employee I’ve come across has been friendly, helpful, and attentive. Whether you’re asking for help finding an item or need assistance at the register, the workers here always go out of their way to make the experience smooth. Great customer service is hard to find these days, but this Stop & Shop does it right. The reason for the 3-star rating, though, comes down to the prices. While the store looks fantastic, many items are noticeably higher compared to other grocery stores in the area. Even everyday essentials seem to run a bit more expensive, which makes it tough to do a full weekly shop without spending more than expected. Overall, Stop & Shop is a beautiful, well-run store with excellent staff — but the high prices bring the rating down.
• HM

  Howard Meyer

  Nov 26, 2025
  4.0
  Really fresh fruit and veg. Easy to find foods. Good selection!
• SC

  Sernora Chestnut

  Nov 24, 2025
  1.0
  Today, Stop & Shop get two thumbs down for poor customer service. My husband and I shop here on a weekly basis but lately the both of us have been displeased with their customer service. Today my customer service representative name was Zach, I greeted him with a hello 2xs and I got nothing in return. There were two things he said to me, do you have a store card or do you have a phone number. Mind you this is not the first time this has happened to either me or my husband. After he rang up all of the groceries, I then realized that I left my wallet in my car and told him that I would be right back. When I walked back into the store and proceeded to the checkout area he started pointing at me as if I done something wrong. With a blank stare I had four other people just staring at me. So, I said why are you all looking at me and Zach replied no reason. I had him my money to complete the transaction, he drops my change in my hand shuts off his light and walks away with one of the four others that were staring at me, who I asked someone who she was and they said the manager. I get outside and who do I see Zach and the manager loading up a vehicle that was parked in the Fire Zone with music just as loud as it could be. This is poor leadership and poor customer service. We spend a lot of money in this store and we deserve better service. 👎🏾👎🏾
• BR

  Brian Rabin

  Oct 6, 2025
  5.0
  Good service In-N-Out fast.
• EF

  Elizabeth Fata

  Sep 6, 2025
  5.0
  I loved shopping in this store but they moved out of my area in Red Hook. Now it's called Tops and the prices are a little higher.

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