Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
719 reviews
5 stars
310
4 stars
220
3 stars
107
2 stars
28
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for their friendliness, while others are reported as rude and unhelpful.
Cleanliness
The store is generally described as clean and well-stocked, although some customers reported unsanitary conditions in specific areas.
Pricing
Many customers find prices to be high compared to competitors, leading to dissatisfaction.
Product Availability
There are frequent complaints about stock issues, with some customers noting empty shelves and difficulty finding specific items.
Sushi Quality
The sushi section received positive reviews, with customers praising the quality and freshness of the offerings.
- BRBrian RabinOct 6, 20255.0Good service In-N-Out fast.
- EFElizabeth FataSep 6, 20255.0I loved shopping in this store but they moved out of my area in Red Hook. Now it's called Tops and the prices are a little higher.
- JLJames P. LambertSep 2, 20255.0Clean, well stocked...and very pleasant employees
- MJMaryline JacksonJul 19, 20254.0I hade a great experience @that store
- BRBill RicciardelliJul 10, 20251.0Unacceptable Experience at Stop & Shop – Hyde Park, NY I returned to this store after several years, hoping for a smooth and helpful shopping experience. What I got instead was confusion, disregard, and a complete lack of empathy. Prepared with digital coupons and a store flyer, I asked an employee named Dan A. in the frozen food aisle where to find a specific product. He gestured vaguely and later told me I was "in the wrong store," going so far as to draw a map on his palm and suggest I drive miles down the road. I asked repeatedly which store I was in, but he ignored me. Another nearby employee confirmed she wasn’t the manager—but also refused to answer. Frustrated and confused, I raised my voice just to get a basic answer: “What store am I in?” Still, no one cared to help. Dan A treated it like a joke! I was told later that he’s a member of Union 1500 and that explains a lot. He certainly acted like he was beyond contempt or reproach and he probably is. I spoke to the customer service manager (Joseph K) and general manager (Lois Bruggemann) afterward. Neither offered an apology, nor acknowledged how upsetting the experience was. I even confronted Dan a second time and told him his attitude was unacceptable. His response? Cold indifference. Not a word. Now here's what makes this even more disheartening: I'm a senior, and I’ve started experiencing memory issues—something I disclosed to all three employees. Yet not one offered patience, empathy, or even basic human courtesy. Especially Dan, whose stone-faced demeanor showed zero compassion, even after I explained my situation. This isn’t just poor customer service—it’s a failure of decency. I will not be returning. And I sincerely hope this store reconsiders how it trains its staff to treat people with respect.
Frequently Asked Questions About Stop & Shop
What are the regular operating hours of Stop & Shop in Hyde Park?
Stop & Shop is open Monday to Saturday from 7:00 AM to 11:00 PM, and on Sunday from 7:00 AM to 10:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery services for customer convenience.
Can customers earn rewards when shopping at Stop & Shop?
Yes, customers can join the GO Rewards loyalty program to receive personalized offers and earn points redeemable for gas or groceries.
Where is Stop & Shop located?
Stop & Shop is located at 3999 Albany Post Road, Hyde Park, NY 12538, USA.
What types of services are available at Stop & Shop Hyde Park besides groceries?
Services include People's United Bank, Check It!, Peapod, RedBox, Western Union, Coinstar, and more.
How can I contact Stop & Shop Hyde Park by phone?
You can reach Stop & Shop at +1 845-229-9615.
Are there any nearby eateries where I can grab food before or after shopping at Stop & Shop?
Yes, nearby you can find China Wok, a Chinese and Asian fast food restaurant, and Cozy Boba Tea, a bubble tea and smoothie bar.
What shopping centers are close to Stop & Shop in Hyde Park?
Hyde Park Mall, a nearby shopping center, is located close to Stop & Shop offering more retail options.
Is there a gas station near Stop & Shop for convenience?
Yes, Stop & Shop Gas is located nearby for fueling needs when you shop at Stop & Shop.
What nearby amenities can I visit around Stop & Shop for beauty and wellness?
You can visit Artistic Hair Lounge, Angel Nails 2, Hyde Park Nail & Spa, and Charm Nail Studio LLC for beauty and wellness services near Stop & Shop.